Virtual Operations Assistant / Receptionist for a Law Firm in the US (Home Based Full Time)
About The Position
• Workflow Architecture: You will manage complex, non-linear projects and solve workflow challenges rather than just following a repetitive "template". • AI-Assisted Research: You will conduct legal research using Gemini and NotebookLM to find and organize specific information. • Lead Receptionist: You will be responsible for answering all calls received by the firm. • Direct Client Contact: You will be the primary point of contact for clients, requiring professional and clear communication. • Chat Support: You will assist in answering chats received by the firm. • Email management: You will assist in managing the firm’s support email. • Technical Execution: You will handle precise digital tasks, such as redlining, within our various systems. • Software Management: You will work daily across our tech stack, maintaining and troubleshooting tools as they update. Culture & Accountability: • EOS(Entrepreneurial Operating System) Framework: You will participate in regular team meetings to identify issues and stay aligned on goals. We encourage all team members to speak up and stay engaged. • Daily Pulses: You will record a brief daily summary to highlight your wins, any roadblocks you've encountered, and your current bandwidth. • Timeblocking: We require active timeblocking in Google Calendar to ensure transparency and effective time management. • Systems-First Approach: Your first two weeks will be dedicated entirely to mastering our tech stack and specific workflows before you begin substantive work.
Responsibilities
- Manage complex, non-linear projects and solve workflow challenges
- Conduct legal research using Gemini and NotebookLM
- Answering all calls received by the firm
- Primary point of contact for clients
- Assist in answering chats received by the firm
- Assist in managing the firm’s support email
- Handle precise digital tasks, such as redlining
- Work daily across our tech stack, maintaining and troubleshooting tools
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
