ANS Visitor Services Associate
About The Position
This position requires excellent customer service skills as well as basic cash handling and computer skills. Candidate must be able to maintain a flexible work schedule and be available weekends and holidays. The Academy is a unique and fun place to work. It offers experience in the hospitality and tourism field as well as a commission program for membership sales. Essential Functions Represent the Academy in a professional manner. Sell Academy memberships and programs to guests. Inform guests of daily and upcoming programs. Manage transactions, money, and closeout reports. Maintain a neat and orderly appearance of the front desk. Promptly communicate any issues to a manager. May be cross trained to work other positions.
Requirements
- Minimum of a HS Diploma or GED.
- Minimum of 1 year experience in customer service
- Computer proficiency and willingness to learn new systems
- Customer service experience in an attraction venue preferred
- Excellent cash handling skills/experience a must
- Must enjoy working with the public
- Must possess excellent communication skills.
Nice To Haves
- Develop an experience in all aspects of visitor/hospitality services through training and on the job experience
- Training on basic to intermediate use of computerized point of sale system
- Learn to work within a team environment, supported by an enthusiastic professional staff.
Responsibilities
- Represent the Academy in a professional manner.
- Sell Academy memberships and programs to guests.
- Inform guests of daily and upcoming programs.
- Manage transactions, money, and closeout reports.
- Maintain a neat and orderly appearance of the front desk.
- Promptly communicate any issues to a manager.
- May be cross trained to work other positions.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
