VOCATIONAL REHABILITATION TECHNICIAN - 48006121 1
About The Position
This position works in the St. Augustine Office as a Vocational Rehabilitation Technician. Our Mission is "to help people with disabilities find and maintain employment and enhance their independence." Our Vision is "to become the first place people with disabilities turn when seeking employment and a top resource for employers in need of qualified employees." This is professional work assisting Vocational Rehabilitation Counselors with casework providing services to eligible individuals with disabilities related to the coordination of consumer activities or special projects and in compliance with Federal and State requirements, and monitoring client/reimbursement activities. This position is expected to perform these duties with a minimum of direct supervision:
Requirements
- A bachelor’s degree from an accredited college or university. Experience in counseling, job placement, job coaching or public vocational rehabilitation program can substitute on a year-for-year basis for the required education.
- Knowledge of the principles and techniques of effective communication
- Knowledge of interviewing techniques
- Knowledge of PCs
- Knowledge of Word and the Rehabilitation Management System
- Knowledge of methods of compiling, organizing and analyzing data
- Ability to maintain confidentiality regarding information on internal and external customers.
- Ability to access and use automated systems
- Ability to interview clients to identify needs
- Ability to provide information and referral services
- Ability to locate and develop community resources
- Ability to plan, organize and coordinate work activities
- Ability to actively listen to others
- Ability to communicate effectively
- Ability to establish and maintain effective working relationships with others
Responsibilities
- Works directly with customers by obtaining referral information
- Assists VR Counselors with interviews
- Makes referrals for appointments
- Completes the VR applications and assesses resources
- Implements necessary procedures to acquire additional information needed including vocational, psychological, and medical information
- Maintains ongoing contact with customers through review of customer records and field visits to determine case service status
- Conducts thorough search for customers where contact has been lost through all means known to the agency
- Communicates with vendors, staff, community rehabilitation providers, community/One Stop partners, and employers to expedite services for new and existing customers
- Schedules customer services identified in the Individual Plan for Employment (IPE) or case record
- Coordinates necessary transportation
- Assist customers with purchasing of equipment, tools, supplies, clothing, licenses
- Assists counselor with job placement and follow-up services
- Assists counselor in identifying, and customer in obtaining comparable benefits
- Obtains third party refunds and reimbursements
- Processes automated case service expenditures in accordance with state and federal regulations and policies
- Provides administrative support and/or technical assistance to professional staff such as: processing data correspondence routine technical reports to aid in the completion of casework and to facilitate caseload management
- documents activities in customer case record
- responds to routine community inquiries and participates in community education and job fairs and other assigned activities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
