Vocational Services Specialist

Peckham, Inc.•Phoenix, AZ

About The Position

The Vocational Services Specialist provides crisis management, vocational services, case management, and human resources support to individuals with disabilities and other barriers to employment. This position provides vocational counseling and coaching to team members to assist them in maintaining employment and providing applicable community resource referrals. The Vocational Services Specialist also provides consultation to Peckham staff to maximize the quality of on-site vocational rehabilitation services.

Requirements

Bachelor's degree
Ability to work through everyday crisis management with team members
Ability to understand both the needs of the business line and the needs of the individual on your caseload
Excellent interpersonal skills and enjoy cultural diversity in the workplace
Ability to research and build resources through community partners and Peckham programs
This position requires passing and maintaining federal and state security background checks.

Nice To Haves

1-year related experience in case management
Licensed Professional Counselor (LPC)
Past experience providing clinical support
Conflict Management skills and experience
Effective Communication and Writing skills
Mentoring and Coaching skills and experience
Problem Solving and quality focus
Stress Management Abilities
Understanding of public policy and applicable laws
Ability to research and build resources through community partners and Peckham programs

Responsibilities

Provide intensive crisis intervention, support, and counseling for participants as needed and make recommendations for needed interventions to promote vocational success
Provide person-centered vocational support to individuals with disabilities and other barriers to employment
Deliver one-on-one counseling, coaching, crisis intervention, and/or training with program participants when needed and/or requested
Work to identify strategies to help team member work through everyday crisis and workplace accommodations for program participants to assist them in maximizing their vocational success
Process program-specific intake documents and maintain electronic case files for program participants
Conduct orientation sessions for new participants
Provide person-centered case management services to individuals with disabilities and other barriers to employment
Assist program participants in developing an individualized program plan in consideration of their vocational goals, strengths, interests, functional limitations, and potential utilization of assistive technology and other job accommodations
Work to identify strategies and appropriate assistive technology solutions for program participants to assist them in maximizing their vocational success
Process initial intake documents; Develop and maintain electronic case files
Provide human resources support to program participants, including new hire orientation, FMLA management, interactive process for accommodations and support with corrective action as needed
Communicate with community agencies and provide information about community resources to enhance support services for program participants
Work with an interdepartmental team to monitor participants’ progress and enhance the quality of services provided
Research and build resources and team knowledge to help Team Members navigate community resources and internal resources so they can develop independence and self-sustainability
Clearly and accurately document in case files
Complete required paperwork in a timely manner
May attend community and Peckham events throughout the year
Maintain a safe and clean work environment
Assist in the training of people with disabilities as needed
Promote Peckham’s vision, values, and services with the highest integrity and ethics to all customers and stakeholders
Miscellaneous related duties as assigned