Volunteer Coordinator

UNC-Chapel HillChapel Hill, NC
7d

About The Position

The Volunteer Coordinator manages the daily operations of CPA’s Volunteer Corps. The Volunteer Corps is launching in spring 2026 with approximately 15 volunteers and will scale to 50-80 volunteers within the first year. Responsibilities include assigning and confirming shifts, tracking volunteer hours, maintaining uniforms and supplies, preparing materials, providing on-site support, and serving as the primary contact for volunteer shifts as needed. The role may require being on call to address urgent volunteer needs and perform other duties as directed by the Assistant Director of People and Culture ( ADPC ).

Responsibilities

  • Assign, confirm, and communicate volunteer shifts; track shift vacancies and fill openings as needed
  • Serve as the primary point of contact for volunteers shifts as needed
  • Attend volunteer shifts for training and on-site support
  • Address volunteer questions, requests, and concerns, escalating complex issues to the ADPC as needed.
  • Communicate shift details, updates, and reminders to volunteers
  • Support special events and projects involving volunteers
  • Track, maintain, and distribute volunteer supplies and uniforms, including budget expense tracking for reconciliation by ADPC
  • Ensure adequate inventory levels and notify ADPC of needs
  • Prepare materials and equipment for volunteer shifts and activities
  • Maintain accurate volunteer records, hours, and attendance logs
  • Support onboarding by processing paperwork and setting up new volunteers in systems
  • Assist with reporting and documentation as needed
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