Volunteer Manager

Meals on Wheels Western Michigan • Grandville, MI

10h

About The Position

Want to make a meaningful impact in Western Michigan? Passionate about building strong community connections and inspiring people to give back?

As the Volunteer Manager at Meals on Wheels Western Michigan, you will play a vital role in connecting our mission with the dedicated volunteers who make it possible. You’ll lead the recruitment, training, and retention of volunteers, ensuring they feel supported, valued, and inspired.

Working collaboratively across teams, you will shape an exceptional volunteer experience—whether for individuals or groups—so their time with MOWWM is rewarding, impactful, and aligned with our commitment to serving seniors with dignity and care.

Join a team that thrives on community, compassion, and connection, and help integrate volunteerism throughout the organization to strengthen our mission every day.

Requirements

• Demonstrates strong leadership abilities and fosters a positive, collaborative team environment.
• Manages time effectively and can balance multiple priorities with ease.
• Shows solid decision‑making and problem‑solving skills, with the ability to stay organized in a fast‑paced setting.
• Communicates clearly and professionally in both verbal and written forms.
• Provides excellent customer service to volunteers, clients, and team members.
• Uses computers confidently, including Microsoft Office, and can navigate databases or digital systems.
• Works independently when needed while staying accountable and self‑directed.
• Collaborates well with others and contributes positively to group efforts.
• Sets realistic goals, stays focused, and organizes people and resources to achieve results.
• Brings at least three years of progressive leadership experience.
• Has a minimum of two years of experience working with or managing volunteers.
• Holds a valid Michigan driver’s license (or can obtain one) and has access to reliable transportation for travel within the service area.

Responsibilities

• Provide leadership to the MOWWM volunteer program, volunteers and staff including hiring, training, coaching, evaluation and progressive discipline.
• Maintain volunteer handbook and code of conduct
• Develop annual recruitment, recognition and retention strategies to grow the number of volunteers and hours of service.
• Oversee and develop the volunteer newsletter
• Work collaboratively with all MOWWM departments to enhance the volunteer experience.
• Work collaboratively with all MOWWM departments to strategically support each department with volunteers.

Benefits

• Work life balance that includes consistent DAY shifts
• Impact on our community and incredible team members
• Competitive compensation
• Health insurance available on first day of employment.
• Company match for both HSA and 401(k) dollars Employee Assistance Program to provide you and your household members with free, confidential support.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed