VP, Digital Release Train Engineer

SynchronyCincinnati, OH
5dHybrid

About The Position

Role Summary/Purpose: The VP, Digital Release Train Engineer will be responsible for leading and coaching the Alerts Agile Release Train, responsible for creating and delivering servicing notifications for our clients to our customers via email, sms messages, CloudEvents, and push notifications. This includes different customer events such as purchases, payment due, statement preferences or customer account changes. The Alerts train has multiple teams focusing on ingestion, preferences, delivery, UI/UX, and data analytics. The release train engineer will work across multiple agile teams with the goal of leading innovative banking solutions to production. This role is responsible for collaborating with scrum masters, product owners, program manager and business leaders in setting the agile roadmap for this train, driving new innovations, and leading the agile teams to deliver technical capabilities in partnership with other teams within the company. The Alerts Agile Release Train is part of Synchrony’s Digital First initiative and this role will be responsible for cross-train collaboration in planning and managing dependencies across the various Digital First ARTs, and communication of risks, dependencies, and program status to key stakeholders. Our Way of Working We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. You are the right candidate if you… Have strong knowledge of The Scaled Agile Framework and have been on or led an Agile Release Train Have a proven track record of leading and executing critical business initiatives Are passionate about working with large cross functional teams to deliver cutting edge features to clients Have creativity, enthusiasm, and energy with a strong "can do" attitude and are result-oriented Have superior oral and written communication skills, as well as the ability to manage expectations of the business, clients, team members, management, and external groups Are a hands on, self-motivated professional with the ability to effectively prioritize multiple initiatives

Requirements

  • Bachelor's Degree and 5 years of Technology experience or in lieu of degree High School Diploma/GED and 9 years of IT experience, experience in developing and implementing information systems and project management experience
  • Minimum of 5 years of experience in developing and implementing information systems
  • Minimum 5 years of experience in project management and/or scrum master with strong understanding of Agile
  • Ability and flexibility to travel for business as required
  • Have strong knowledge of The Scaled Agile Framework and have been on or led an Agile Release Train
  • Have a proven track record of leading and executing critical business initiatives
  • Are passionate about working with large cross functional teams to deliver cutting edge features to clients
  • Have creativity, enthusiasm, and energy with a strong "can do" attitude and are result-oriented
  • Have superior oral and written communication skills, as well as the ability to manage expectations of the business, clients, team members, management, and external groups
  • Are a hands on, self-motivated professional with the ability to effectively prioritize multiple initiatives

Responsibilities

  • Lead large/enterprise agile initiative, utilizing Scaled Agile Methodology
  • Facilitate PI planning events
  • Directly manage team of scrum masters
  • Lead, manage and direct cross-functional resources (IT and Business) as required throughout agile lifecycle
  • Manage collaboration across agile team/s, ART, Large Solution, Dependency teams, 3rd Parties, waterfall teams and any other area that aligns with the team’s PI Commitments
  • Track execution of features and capabilities
  • Plan and communicate with business, Technology leadership, and other key stakeholders regarding agile program status, milestones, issue resolution and escalation.
  • Manage risks, dependencies and priority or scope changes that are introduced to the ART
  • Manage multi-million dollar budget
  • Coach leaders and teams in lean agile practices and mindset
  • Develop effective communication strategy across projects and constituencies
  • Perform other duties and/or special projects as assigned.
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