VP, Enterprise Program Management Office

Federal Reserve System • Boston, MA

1d • Onsite

About The Position

Federal Reserve Bank of Boston FRFS Enterprise Services has an exciting opportunity to be a part of the newly integrated FRFS Enterprise Program Management Office (PMO). As Vice President of the EPMO, the selected individual will report directly to the FRFS Chief of Enterprise Services and will be an integral part of the team providing project and program leadership, performance assessment, and reporting. In partnership with the FRFS business and technology function leadership, this officer will spearhead the development, implementation, and ongoing execution of a comprehensive program execution and portfolio transparency to support the FRFS’ strategic goals. We seek an executive leader to set vision and strategy, live our values, model our culture and drive accountability. To achieve our vision of being a high-performing organization with a culture that attracts and retains top talent, we expect our leaders to be curious and agile, champion a work environment that is inclusive and open to new ideas, biased to action, and mindful of customer experience in all that we do. About us Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire®Funds and Securities, the National Settlement Service (NSS), FedCash®, FedACH® (Automated Clearing House), Check Services and the FedNow®Service. FRFS operates as a fully integrated organization with groups dedicated to customer experience, operations, technology, product and customer/industry management, enterprise services, payments system improvement, and one focused on the ongoing growth and development of the FedNow instant payment service. Our strategy defines our future direction, seeking to offer a fully integrated product suite that provides speed, resilience, and choice in meeting the payments needs of FRFS customers across the United States. Through our Enterprise structure, we strive to meet the needs of the marketplace for new products and services with speed and agility, seek to provide a robust and unified customer experience, and work to create career growth opportunities for FRFS staff. The FRFS Enterprise operates with a customer-first mindset, comprised of team members seeking to do the best work of their careers in pursuit of our important central bank mission. Your role as Vice President, and Enterprise Program Management Office (PMO) Contribute to the vision, strategy, values, and priorities that help the FRFS enterprise achieve its mission as a member of the FRFS Enterprise Services Leadership Team. Develop, implement, and execute a comprehensive program management strategy for FRFS, with a focus on achieving measurable, sustainable results. Collaborate across the FRFS functional areas and the National IT teams responsible for overall program and portfolio management to ensure the delivery of secure, reliable Federal Reserve Financial Services that meet the needs of customers and the industry. Serve as a strategic partner to provide innovative and adaptable program management support to the FRFS functions and Executive Leadership Team to ensure key enterprise decisions are informed by timely and accurate program status and System and industry best practices pertaining to investment guidance and program execution. Develop and nurture close relationships with key stakeholders and external partners to ensure contemporary thinking, ensure complementary approaches, avoid duplicative services, and influence System direction for program management offices.

Requirements

• Track record of successful leadership to drive results and proactively manage change in a highly matrixed and virtual team, with the ability to develop strategies and initiatives that continually improve the FRFS.
• Demonstrated ability for strong execution and accountability for the results.
• Demonstrated ability to collaborate with peers to catalyze robust program management planning and execution in alignment with FRFS business needs.
• Ability to translate vision into actionable plans and deliver business results.
• Demonstrated track record of successfully collaborating with, and constructively challenging, technology teams leveraging diverse application development methodologies.
• Demonstrated track record of integrating robust risk assessment and management practices across complex, integrated program workstreams.
• Excellent change management skills, including advocating, anticipating, and orchestrating change.
• Strong business acumen with ability to be a hands-on, visible, goal-oriented, and independent-minded leader who will constructively challenge the FRFS leadership team and bring leading-edge thinking to effectively guide change within the FRFS.
• Ability to lead with System-centered, strategic, action-oriented mindset focused on performance and accountability
• Strong champion of building diverse and inclusive work environment
• Outstanding people manager and role model and demonstrated interest in serving as an active talent champion, coach, and mentor
• Intellectually curious and agile, with demonstrated ability to experiment and lead innovation.
• Leads with a strategic, action-oriented mindset that is focused on performance, accountability, and outcomes.
• Ensures accountability by holding self and others accountable to meet commitments.
• Champions an inclusive Bank work environment, working effectively within and across teams to maximize participation and build a diverse and inclusive environment.
• Drives results that are beneficial to System and local efforts (demands).
• Maneuvers comfortably through complex policy, process and people-related organizational and system dynamics.
• Engages in intellectual curiosity, agility, and experimentation to drive innovation.
• Enables a risk-taking environment and pushes thought provoking ideas.
• Moves quickly to accelerate decision making, ideation and streamline processes.
• Embraces and demonstrates a growth mindset including the new principles and practices as the future of work evolves.
• Is a role model and serves as an active talent champion, coach, mentor, and connector.
• Develops people to meet both their career goals and the organization’s needs.
• Builds trust and serves as a helpful and contributing colleague.
• Bachelor’s degree required in business, technology, or related fields or equivalent work experience.
• Typically has 10+ years of progressive experience in program and people leadership; experience establishing and/or maturing program management offices in a complex and matrixed organization
• Business travel up to 30%.
• All applicants must have resided in the United States for at least three (3) years.

Responsibilities

• Contribute to the vision, strategy, values, and priorities that help the FRFS enterprise achieve its mission as a member of the FRFS Enterprise Services Leadership Team.
• Develop, implement, and execute a comprehensive program management strategy for FRFS, with a focus on achieving measurable, sustainable results.
• Collaborate across the FRFS functional areas and the National IT teams responsible for overall program and portfolio management to ensure the delivery of secure, reliable Federal Reserve Financial Services that meet the needs of customers and the industry.
• Serve as a strategic partner to provide innovative and adaptable program management support to the FRFS functions and Executive Leadership Team to ensure key enterprise decisions are informed by timely and accurate program status and System and industry best practices pertaining to investment guidance and program execution.
• Develop and nurture close relationships with key stakeholders and external partners to ensure contemporary thinking, ensure complementary approaches, avoid duplicative services, and influence System direction for program management offices.
• Build, maintain, and preserve a positive and productive culture and work environment that enables all business areas and employees to perform and thrive to their fullest potential.
• Build and/or develop the executive team for division.
• Perform all related people management functions such as hiring, development, performance appraisals, compensation decisions, workforce and succession planning.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive