VP, Head of Data and Analytics NA

QBE Insurance Group • New York, NY

3d • Hybrid

About The Position

This role will lead the data, analytics, and AI capabilities for North America Operations (NAO), delivering transformational, secure, efficient, scalable, high performing and reliable services aligned to the needs of the business. In leading NAO’s Data Organization, this role will be responsible for creating and implementing the divisional data roadmap. The Divisional CDAO will work to support data architecture, data governance, and analytics capabilities, and drive the innovation of data usage across QBE.

Requirements

• Bachelor’s degree or professional qualification in Computer Science, Management Information Systems, or related IT Science or Statistical subjects.

Nice To Haves

• Exceptional stakeholder management, influencing and communication skills
• Ability to operate and engage at all levels to ensure alignment, to project teams responsible for execution.
• Ability to translate and collate strategic objectives from across the division to from a single vision for data & AI capability.
• Extensive experience in delivering business transformations and outcomes, underpinned by data & AI.
• Inspirational leadership: ability to paint a clear compelling vision, engage and align internal and external stakeholders, and inspire team members to deliver expected outcomes.
• Ability to lead the function through significant forward-looking change.
• Ability to switch seamlessly from the short to long term.
• Ability to ensure low risk, change managed delivery of major programs of work whilst plotting the future course of the data analytics that will help drive QBE’s strategy.
• Comfortable with ambiguity and uncertainty.
• Project Management skills (project planning and tracking; Issue identification and management; project status reporting.
• Business process analysis skills – ability to analyze and document the current processes and organizations that create and manage the client data.
• DAMA Data Management Fundamentals (CDMP).

Responsibilities

• Build and maintain strong relationships with key stakeholders in executive leadership team across the division (risk, IT, P&L leadership, claims and UW).
• Work with key business and IT stakeholders for the definition and implementation of NAO’s data & analytics roadmap.
• Ensure oversight of end-to-end delivery of data, analytics and AI value chain to ensure business value is realized.
• Setting and assuring data standards and best practice for NAO.
• Set direction for the continual improvement of the NAO data culture.
• Partner with Global CDAO organization to ensure enterprise alignment in data activities across QBE.
• Co-delivering data transformation initiatives alongside NAO organizational CIO.
• Collaborating with CIO organization for managing and delivering run and continuous improvement for Data Platforms.
• Governing business led data change initiatives against strategy and roadmap.
• Partner with T&T Directors on run and change activities that have a Data aspect
• Define and implement data policies across NAO.
• Define improved data processes, develop and implement a data quality framework and build data quality into the culture of the organization.
• Optimize and govern the aggregation and productization of data across the division to better service clients, and the functions that serve our clients.
• Implement and oversee Strategic Data & AI Governance; working with NAO EMB to align incentives to encourage data focused outcomes and manage data & AI risk.
• Build, develop and maintain strategic relationships with vendors and external parties, as well as define and acquire emerging technology by partnering and being active in the data and analytics market.
• Improve competitive analytical business capabilities; foster analytical innovation and promote the sharing of analytics knowledge and best practices.
• Organize, engage, and lead a team of best practitioners who have corporate-wide knowledge and experience, as well as a shared vision, roadmap and accountability.
• People management of multi-disciplinary talent covering data management and governance, data partnering, business intelligence and insights and AI practitioners.

Benefits

• Hybrid Working – a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community

What This Job Offers

• Job Type: Full-time
• Career Level: Executive