VP of Technical Operations & Field Engineering
About The Position
Now Hiring: VP of Technical Operations & Field Engineering Location: Santa Ana, CA Build Systems That Flow. Lead Teams That Thrive. At Aquafinity, water isn’t just moving through pipes… It’s moving through precision-built ecosystems of engineering, performance, and innovation. Behind every crystal-clear aquatic environment is a team making complex systems look effortless. We’re searching for a strategic, hands-on leader to elevate our service organization to its next evolution. If you’re the kind of leader who can zoom out to see the big picture while diving deep into technical challenges, this role was designed with you in mind. Why This Role Stands Out This isn’t a “keep things running” position. This is a build, optimize, and scale opportunity. You’ll shape strategy, lead high-performing teams, and influence how advanced aquatic systems are serviced across the business. What You’ll Own Lead & Scale Elite Teams Build, mentor, and inspire multi-region service teams Create a performance-driven culture rooted in accountability and growth Develop future leaders within the organization Be the Technical Authority Solve complex mechanical, electrical, and water system challenges Lead advanced troubleshooting and field support initiatives Deliver hands-on training that sharpens team expertise Optimize Operations Like a Pro Oversee service delivery, scheduling, and field execution Streamline workflows, SOPs, and service processes Ensure safety, compliance, and operational efficiency at every level Drive Client Success & Retention Act as the senior technical partner for key clients Strengthen service programs and long-term partnerships Support growth through technical insight and solution-based thinking Own the Numbers Influence budgets, forecasting, and service profitability Identify opportunities to improve margins and efficiency Align operations with company growth objectives
Requirements
- 12–15+ years of experience in technical service, field operations, or engineering leadership
- Strong background in aquatics, water systems, HVAC, mechanical, or similar industries
- Deep knowledge of pumps, motors, filtration systems, and water chemistry
- Proven success leading and scaling technical teams
- Experience with ERP systems and service/project management tools
- CPO or AFO certification (or willingness to obtain quickly)
- A leadership style that blends strategy + sleeves-rolled-up execution
Responsibilities
- Lead & Scale Elite Teams Build, mentor, and inspire multi-region service teams
- Create a performance-driven culture rooted in accountability and growth
- Develop future leaders within the organization
- Be the Technical Authority Solve complex mechanical, electrical, and water system challenges
- Lead advanced troubleshooting and field support initiatives
- Deliver hands-on training that sharpens team expertise
- Optimize Operations Like a Pro Oversee service delivery, scheduling, and field execution
- Streamline workflows, SOPs, and service processes
- Ensure safety, compliance, and operational efficiency at every level
- Drive Client Success & Retention Act as the senior technical partner for key clients
- Strengthen service programs and long-term partnerships
- Support growth through technical insight and solution-based thinking
- Own the Numbers Influence budgets, forecasting, and service profitability
- Identify opportunities to improve margins and efficiency
- Align operations with company growth objectives
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
