VP, Product Owner - Digital Security

About the position

We are looking for an experienced and proactive Technology Product Owner to join our Platform Team, with a specialized focus on Cryptographic services, Digital tokens for MFA, Customer Identity and Access Management (CIAM), Multi-Factor Authentication (MFA), and Single Sign-On (SSO) solutions. This role is critical in shaping the customer-facing identity experience by managing the product backlog, writing user stories, and ensuring seamless integration of secure and user-friendly authentication systems. The ideal candidate will have a strong understanding of Azure DevOps (ADO) work items, Agile methodologies, and foundational knowledge of CIAM, MFA, and SSO concepts. While deep technical expertise is not required, the ability to understand these domains from a technology perspective and translate them into actionable requirements is key.

Responsibilities

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
• Lead the Digital Experience team to achieve the outcomes set out in the Bank's Conduct Principles.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Embed Here for Good and Group's brand and values in the digital sales/commerce team.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
• Continuously incorporate operational, security, and regulatory risk items into the backlog.
• Proactively escalate major risks to domain leads, ensuring swift mitigation.
• Emphasise regular refactoring, legacy system modernisation, and architectural upgrades.
• Identify and clear systemic blockers that hinder squads across multiple domains.
• Keep the platform fully audit-ready, with clear documentation mapping backlog items to compliance requirements.
• Guarantee platform deliverables satisfy corporate policies without imposing excessive bureaucracy.
• Write detailed and well-structured user stories using Azure DevOps (ADO) work items.
• Advocate for the platform in governance bodies, linking platform metrics/deliverables to strategic business outcomes.
• Oversee a structured release cadence, ensuring each major update meets performance, security, and quality benchmarks.
• Maintain transparent records that satisfy internal/external audits.
• Ensure all platform lifecycles align with ESDLC and organisational governance frameworks.
• Actively participate in quarterly and directional planning sessions.
• Drive adoption of DevOps practices, ensuring fast, reliable releases.
• Embed secure-by-design, privacy-by-design principles from the earliest phases of solutioning.
• Nurture a psychologically safe environment, empowering squads to self-organise.
• Work with Chapter Leads to align skill development with platform needs.
• Contribute to consistent backlog practices and alignment with the platform vision.
• Reward collaboration, transparency, and constructive debate.
• Contribute to building a multi-year strategic roadmap.
• Ensure platform initiatives directly support major WRB outcomes and domain-level OKRs.
• Drive adoption of measurable metrics to improve the platform's success.
• Collaborate with Hive Lead, Engineering Leads, and Architects to embed performance and reliability.
• Continuously advocate for Journeys/Platforms and other Hive stakeholders.
• Maintain a single backlog that captures stream aligned journey roadmaps.
• Provide real-time visibility into backlog status and risk items.
• Identify reusable platform capabilities that reduce duplication.

Requirements

• Bachelor's degree in technology, Computer Science, or a related field (or equivalent experience).
• Overall 15+ years of experience with a minimum 5 years of digital product design / engineering senior leadership experience.
• Demonstrable track record of delivering and scaling shared platform capabilities.
• Deep familiarity with agile product management at scale.
• Demonstrable leadership experience in leading high quality digital product owners.
• Experience in Client Communication domains.
• Knowledge of Client Communication Domain.
• Interactive Communication skills.
• Familiarity with PCI DSS and PA DSS compliance requirements.
• Experience in Web Service integration and APIs.
• Knowledge of end-to-end systems development life cycles (i.e., waterfall, Agile and other modern approaches to software development).
• Excellent in preparing the Solution Architecture document, Functional and technical specifications.
• Excellent problem-solving, team, and time management skills.
• Experience in Programming Languages and other emerging technologies.
• Experience in Cloud Services.

Benefits

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill.
• Being part of an inclusive and values driven organisation.