About The Position

Blend is seeking a Workforce Solutions Leader to define, build, and scale a next-generation workforce strategy that helps clients transition from traditional contingent labor models to AI-enabled, outcome-driven operating models. This is a senior, growth-oriented leadership role responsible for shaping how work gets done in an AI-enabled world, where intelligent systems, automation, and human expertise are deliberately orchestrated to drive efficiency, quality, and measurable business value. The ideal candidate brings deep credibility in the staffing, contingent labor, or BPO ecosystem, combined with a forward-looking perspective on how those models must evolve to meet modern enterprise needs. This individual will be seen by clients as a trusted advisor and by internal teams as a catalyst for change. Ideal candidates are credible with senior buyers, collaborative by nature, and seen as a reason to buy.

Requirements

  • 10+ years in consulting, workforce solutions, staffing, contingent labor, BPO, or professional services.
  • Demonstrated experience developing, scaling, and commercializing services or solutions that drive revenue growth.
  • Strong understanding of AI, automation, and data-driven operating models from a business perspective.
  • Strategic visionary mindset with the ability to translate future-state concepts into market-ready offerings.
  • Credible executive presence with senior client stakeholders.
  • Comfortable challenging legacy models and navigating ambiguity.
  • Growth-oriented, entrepreneurial and biased toward action.
  • Strong commercial and financial acumen.
  • Ability to analyze data and market trends to make informed, strategic decisions while avoiding analysis paralysis.
  • Collaborative leader capable of mobilizing cross-functional teams.
  • Bachelor’s degree in business, marketing, or a related field is required; an MBA or equivalent advanced degree is preferred.
  • Willingness to travel as required to meet with clients and attend external and internal events.

Nice To Haves

  • Experience supporting Financial Services marketing, brand, or product teams strongly preferred.
  • Bachelor’s degree in business, marketing, or a related field is required; an MBA or equivalent advanced degree is preferred.

Responsibilities

  • Define and articulate Blend’s point of view on the future of workforce solutions in an AI-enabled enterprise.
  • Develop and execute a multi-year roadmap to evolve contingent labor, managed services, and talent-based offerings into scalable, AI-driven workforce solutions.
  • Identify where automation, AI, and operating model redesign can materially improve client outcomes.
  • Design and launch differentiated workforce solutions that blend talent, technology, automation, and AI.
  • Build clear value propositions, pricing models, and commercial structures tied to outcomes, efficiency, and ROI - not just headcount.
  • Ensure offerings are operationally sound, scalable, and financially viable.
  • Partner with sales and client leaders to originate opportunities, secure executive buyers, and expand strategic client relationships.
  • Lead executive-level conversations with clients around workforce transformation, AI adoption, and operating model change.
  • Position Blend as a long-term strategic partner with Fortune 1000 clients.
  • Work closely with Practice Leaders, Talent Leaders, Solutions Leaders, Finance, Marketing, and Delivery teams to bring offerings to market and ensure successful execution.
  • Serve as a connective leader who can bridge strategy, sales, and delivery.

Benefits

  • Competitive compensation package with performance-based incentives.
  • Comprehensive benefits including: health, dental, and retirement plans.
  • A dynamic, collaborative, and inclusive work environment.
  • Opportunity to shape and influence the strategic direction of a growing company.
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