VR Training Supervisor

RJW Logistics Group•Joliet, IL

About The Position

To deliver effective Reach Truck training to new and existing employees at RJW using both Virtual Reality (VR) simulation systems and real-world equipment, including Yale and Jungheinrich Reach Trucks, ensuring safe and efficient operation across all warehouse operations.

Requirements

In-depth knowledge of Yale and Jungheinrich Reach Truck operation, warehouse logistics, and safety protocols.
Ability to teach and demonstrate safe operating procedures both in-person and in a simulated VR environment.
Comfortable wearing VR equipment for extended periods.
High School Diploma or general education diploma (GED) is preferred.
3+ years of experience operating Reach Trucks in a warehouse or distribution center environment.
1+ year of experience in training, mentoring, or supervisory role.
Must be able to communicate, read, write, and speak English.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to determine “root cause” of problem and determine corrective action.
To perform this job successfully, an individual must have knowledge of Business Operating Systems, Internet software, Word Processing, and Spreadsheet software.
Must be able to occasionally lift and/or move up to 25 pounds.
Must be able to activate phone systems utilizing keyboards and buttons.
Must be articulate and comfortable speaking in front of others.
Regularly works in an outdoor environment and required to sit and/or use repetitive hand motion.
Frequently required to talk, hear, stand, and walk.
Must be able to work in excess of continuous 8 hours when required.
Must be able to work under stressful situations, have good cognitive skills, maintain work accuracy, and the ability to concentrate on more than one task at a time.
Must have the ability to read and discern visual images on a variety of media with 20/20 corrected vision.
Must be able to speak and communicate clearly over telephones.
Must be in sound physical health as determined by a certified licensed physician with no evidence of the use of controlled substances.

Nice To Haves

Experience in using or implementing Virtual Reality (VR) systems in training environments (preferred).

Responsibilities

Conduct Reach Truck operator training using a combination of VR simulations and hands-on instruction.
Supervise trainees during both VR and live training sessions to ensure understanding and safe practices.
Technical aptitude to learn and operate VR training systems (setup, calibration, troubleshooting).
Communicate training material clearly and effectively to a diverse workforce.
Monitor trainee performance and provide constructive feedback and additional coaching as needed.
Maintain accurate training records and documentation.
Assess performance and identify skill gaps to improve training outcomes.
Adjust training methods to accommodate different learning styles and experience levels.
Coordinate with Safety, HR, and Operations teams to align training needs with business goals.
Assist certification classes.
Reaching out to VR manufacturer about any technical issues.
Other tasks as assigned by manager.