Warehouse Associate Lead
About The Position
As a Warehouse Associate Lead, you will be responsible for assisting the management team in mentoring and leading Warehouse Associates in a safety-focused manner. The Warehouse Lead will be equipped with the knowledge and problem-solving skills necessary to effectively address and resolve a wide range of customer concerns, ensuring a positive experience and maintaining AFW’s high standards of service and satisfaction. The ideal Warehouse Associate Lead demonstrates strong leadership and excellent problem-solving skills. They must also be able to multitask in a fast-paced, dynamic environment.
Requirements
- Excellent interpersonal and customer service skills.
- Ability to be trained in the correct use of personal protective equipment (PPE) and tools.
- Ability to operate a company owned motor vehicle.
- Have a strong independent work ethic.
- Excellent organizational skills and the ability to demonstrate attention to detail and accuracy.
- Sense of ownership and pride in your performance and its impact on AFW’s success.
- Ability to prioritize tasks and to delegate them when appropriate.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to function well in a high-paced and at times stressful environment.
- Basic computer skills required.
- Familiarity with Microsoft Office (Outlook, Word, PowerPoint, Excel, etc)
- High school diploma or GED; bachelor’s or associate degree preferred; or equivalent combination of education and experience accepted in lieu of diploma.
Nice To Haves
- Experience with STORIS and preferred.
Responsibilities
- Responsible for assisting the warehouse, facility, store, and managers in the successful and timely flow of production work.
- Addresses customer concerns and resolves issues promptly and professionally.
- Coordinates the training of new employees and ensures that current employees are receiving ongoing training, including product handling and tie-down procedures.
- Verify all customers receive the correct merchandise according to sales ticket.
- Ensure accurate completion of required forms and documentation.
- Accurately read and interpret reports, sales tickets, and UPC labels.
- Helps improve the operational systems, processes, and policies in support of the organizational mission.
- Helps create schedules, approve payroll, and assign duties to employees when necessary.
- Assign tasks and responsibilities appropriately to ensure efficient workflow and accountability.
- Fosters a collaborative, communicative, and team-oriented culture.
- Communicates clearly and professionally with team members and leadership.
- Maintains warehouse cleanliness to avoid damage of products entering and leaving the facility.
- Demonstrate strong commitment to AFW’s safety policies and procedures, actively promoting safety awareness throughout the team.
- All other duties assigned by the management.
Benefits
- AFW offers highly competitive pay and a full benefits package that includes 401k, medical, dental, vision and a host of voluntary programs including life insurance, disability, all at affordable rates.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
