Warehouse Associate - Warranty

Tri-State Enterprises, Inc.•Arlington, TX

9d•Onsite

About The Position

The Warranty Team Member supports the efficient processing of returns and defective or damaged products, collaborating closely with various departments to uphold product integrity and customer satisfaction. This position plays a key role in inventory control and quality assurance by managing eCommerce and hard part returns and using MAM (Autopart) systems to process RMAs and credits.

Requirements

High school diploma or equivalent
Strong computer skills, including spreadsheet and document familiarity
Proven ability to stay organized, detail-oriented, and self-motivated
Capable of standing for extended periods and working under pressure
Familiarity with MAM (Autopart) or similar inventory management systems

Nice To Haves

Prior experience in warranty, returns, or inventory-related warehouse roles
Understanding of automotive parts or aftermarket products

Responsibilities

Log and process all eCommerce returns in shared spreadsheets and respective systems
Sort and log returned hard parts, inspecting for damage and repair opportunities
Repair packaging and products, when possible, to ensure resale readiness
Use MAM (Autopart) to process RGA/Credit requests and coordinate with Sales Team on customer-related issues
Support overall warehouse operations by disposing of cardboard and trash appropriately
Perform other duties as assigned