Warehouse Clerk (Mon-Fri 7am-3:30pm)

Wavepoint Trucking, LLC•Erie, PA

About The Position

The legacy that is today Wavepoint 3PL is a story of successfully creating and executing customer-driven solutions that align with ever-changing market conditions, born out of the demand for single-source logistics both responsive and competitive. We’d like to say we planned it all back in 1978 when we booked the first truckload, but, in full disclosure, we followed the market as it drove us to where we are today. Things have changed – and keep changing – and we're a 3PL provider for these times. Grassroots growth of individual trucking, warehousing, and brokerage enterprises brought together under new entrepreneurial leadership, is now aligned with the shared visions of excellence, supported by a talented staff and best-in-class assets, and the all-important ‘can do’ spirit. Summary: The Warehouse Clerk is responsible for ensuring accuracy and efficiency in the assignment of inbound trailers to dock doors while providing exemplary levels of customer service to drivers and other visitors. Additionally, the warehouse clerk will be responsible for assigning work to warehouse employees, tracking key metrics, and assisting with billing. In this role, the incumbent will assume responsibility for the quality standards and customer service of all visitors to the facility. The Warehouse Clerk is responsible for all administrative tasks to support receiving, warehouse operations, shipping, and billing.

Requirements

Education and Experience • High School Diploma or GED preferred.
1-2 years in a warehouse environment preferred.
Must be able to be trained on the WMS system.
Must be able to read, write, and speak English.
Strong interpersonal skills including problem-solving, active listening, and conflict management.
Flexible availability
Strong decision-making and problem-solving skills
Excellent interpersonal skills with the ability to build rapport with a variety of workgroups.
Superior verbal and written communication, data analysis techniques, and supply chain interpretation.

Responsibilities

Must be trained on the WMS system and understand all necessary operations within the warehouse office and appropriate reports and other documentation.
Accurately sign in inbound trailers. Review manifest, and trailer # against driver sign-in.
Assign inbound trailers to the appropriate dock door and warehouse laborer.
Accurately sign in outbound trailers against driver sign-in.
Review outbound paperwork, and assign outbound loads to the appropriate dock.
Accurately prepare all paperwork for inbound and outbound loads.
Communicate necessary information requested by the customer by phone, e-mail, or other correspondence.
Communicate task assignments to warehouse workers if needed
Own reporting responsibilities for the warehouse
Support accounts receivable to accurately invoice customers for services provided
Exhibit a high level of customer focus, planning, time management, problem-solving, and providing timely communications and organizational skills to support departmental operations.
Maintain qualification to perform duties within warehouse operations including operating forklift, performing packaging, and office duties as required. Utilize skills to support execution regularly, dedicating up to 10% of weekly hours towards executing productive tasks to maintain skills and help support team