Warehouse Customer Service Representative
Customs Goods•Oakland, CA
5d
About The Position
Key Responsibilities: Managing inbound and outbound customer communications (email and phone) Appointment scheduling and follow-ups Data entry and system updates Coordinating with warehouse and transportation teams Processing orders and resolving customer inquiries General administrative support as needed Qualifications: Prior CSR experience (logistics/warehouse experience preferred) Strong email communication skills Detail-oriented and organized Comfortable working in a fast-paced environment Experience with [WMS / TMS / Excel / specific system if applicable
Requirements
- Prior CSR experience (logistics/warehouse experience preferred)
- Strong email communication skills
- Detail-oriented and organized
- Comfortable working in a fast-paced environment
- Experience with [WMS / TMS / Excel / specific system if applicable
Responsibilities
- Managing inbound and outbound customer communications (email and phone)
- Appointment scheduling and follow-ups
- Data entry and system updates
- Coordinating with warehouse and transportation teams
- Processing orders and resolving customer inquiries
- General administrative support as needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
