Warehouse General Manager

RJW Logistics GroupPlainfield, IL
1d

About The Position

The Warehouse General Manager is a leadership role responsible for overseeing the operations and financial performance of a warehouse. The person in this position should drive results through team leadership, process improvement and customer relationship management. This includes managing teams, optimizing operational efficiency, ensuring safety and compliance, and fostering a positive work environment. This position reports to the Director of Warehouse Ops.

Requirements

  • Must be able to communicate, read, write, and speak English.
  • 5 or more years of Warehouse Management experience
  • Ability to report/track trending and historical data.
  • Must have strong business writing and case analysis skills.
  • Advance math and financial skills a must.
  • Experience in Inventory Control, Transportation Warehouse.
  • Intermediate Microsoft Office skills, (Excel, Access, Visio and Power Point), data entry and general computer abilities.
  • Experience in warehouse safety and safety training.
  • Management skills and the ability to manage a staff of employees.
  • Hires, trains, coaches, mentors and holds all warehouse staff accountable.
  • Ability to lead or support IT modification projects.
  • Ability to maintain an organized, neat and orderly operation as it pertains to the warehouse.
  • Ensures that all project and client KPIs are met or exceeds expectation
  • Requires knowledge of reporting requirements as it pertains to the warehouse.
  • Good communication, problem resolution, and people skills.
  • Must be able to occasionally lift and/or move up to 50 pounds.
  • Must be able to activate phone systems utilizing keyboards and buttons.
  • Must be articulate and comfortable speaking in front of others.
  • Regularly work in an indoor/office environment and required to sit and/or use repetitive hand motion.
  • Frequently required to talk, hear, stand and walk.
  • Must be able to work in excess of continuous 8 hours when required.
  • Must be able to work under stressful situations, have good cognitive skills, maintain work accuracy, and the ability to concentrate on more than one task at a time.
  • Must have the ability to read and discern visual images on a variety of media with 20/20 corrected vision.
  • Must hear speech out of both ears in the normal range of 30db at 500 to 2000 Hz range.
  • Must be able to speak and communicate clearly over telephones.
  • Must be in sound physical health as determined by a certified licensed physician with no evidence of the use of controlled substances.

Nice To Haves

  • College degree preferred.

Responsibilities

  • Provides clear direction and energetic leadership that fosters engagement, accountability and performance at every level.
  • Handles daily operational issues and facilitates communication with all cross-functional departments.
  • Analyzes financial performance, identifies areas of improvement and drives profitability.
  • Responsible for the location adhering to inventory process and integrity while meeting customers' requirements for shrink allowance.
  • Ensures operation exceeds customer expectations and provides excellent on-time service.
  • Verifies all billing of location's customers is reviewed and approved in a timely manner.
  • Reviews production/labor planning with managers daily as well as status updates to ensure labor needs and best practices.
  • Monitors location's readiness to food safety standards through SQF policies and procedures.
  • Build and develop a high performing team by setting expectations, coaching talent and celebrating success.
  • Monitors FTE/Temp timecards and attendance to ensure accuracy and adherence to the company's processes.
  • Creates a proactive safety culture through training, accountability and hands-on involvement.
  • Maintains positive customer service interaction with internal customers, such as HR, customer services, sales, logistics, operations, etc.
  • Maintains equipment maintenance.
  • Attends all strategic leadership meetings on a weekly basis.
  • KPI Tracking
  • Maintains and documents facility updates
  • Generates warehouse reporting
  • Performs performance reviews, sets team goals and projects forecasting in a timely manner.
  • Participates in P&L review.
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