Warehouse Lead - Green Pointe

1-800-FLOWERS.COM, INC.Obetz, OH
13dOnsite

About The Position

The Warehouse Lead is responsible for providing front-line leadership, support, and operational updates to ensure daily efficiency and team success. This role involves coordinating workflow, training, coaching associates, and maintaining a safe, organized, and productive environment. The Warehouse Lead acts as a bridge between employees and management, ensuring process compliance, productivity goals, and continuous improvement. During non-peak periods, this position may assist with production activities, serve as a backup shuttle driver, or support operations at the Obetz facility.

Requirements

  • High School Diploma or GED required; Bachelor’s degree a plus
  • 2+ years of related warehouse experience
  • Previous supervisory or leadership experience preferred
  • Valid Driver’s License required
  • Ability to work in multi-temperature warehouse environments, including cold/freezer areas (–10°F to 40°F)
  • Ability to lift up to 30 lbs continuously and 50 lbs occasionally
  • Strong communication, organization, and problem-solving skills
  • Proficiency with Microsoft Office; experience with SAP Oracle/BAAN preferred
  • Must be able to work overtime during peak seasons or higher volume periods
  • Ability to safely use ladders and climb stairs throughout the shift
  • Demonstrated ability to lead and motivate teams in a fast-paced environment

Responsibilities

  • Supervise and coordinate daily warehouse operations for teams of 10–25 employees
  • Lead and support warehouse drivers, freezer pickers, and material handlers
  • Oversee and participate in refrigerated and freezer environments as needed
  • Train, coach, and provide feedback to team members to meet performance standards
  • Monitor workflow, identify and resolve process or material flow issues
  • Conduct daily start-up meetings and cover for the Supervisor when necessary
  • Track productivity and output through WMS and other reporting systems
  • Support employee onboarding, refresher training, and skills development
  • Foster a respectful, safe, and team-oriented work environment
  • Maintain a “tour ready” facility at all times through organization and compliance
  • Promote continuous improvement initiatives and operational excellence
  • Work independently and collaboratively to meet production and shipping deadlines
  • Adhere to all company, safety, and SQF guidelines and standards
  • Perform other duties as assigned, including supporting other departments during non-peak periods
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