Warehouse Manager, Orlando

HästensAvon Park, FL
7d

About The Position

The Warehouse Manager is responsible for overseeing warehouse operations and logistics processes at the Hästens Beds Orlando location. This role ensures efficient receiving, storage, handling, and distribution of goods while maintaining high standards of accuracy, safety, and service. In addition to managing internal operations, the Warehouse Manager will act as a point of contact for customers and external partners regarding logistics-related matters.

Requirements

  • Strong attention to detail
  • Ability to develop or improve processes where none exist
  • Familiarity with ERP or inventory management systems (SAP, NetSuite, etc.)
  • Excellent communication and teamwork skills
  • Ability to work in a highly organized fashion
  • Ability to coach and train team members effectively

Nice To Haves

  • Preferred Bachelors Degree in Supply Chain Management, Logistics, Operations Management, Industrial Engineering or related field
  • 2+ years of logistics management experience

Responsibilities

  • Coordinate domestic inbound and outbound shipments with carriers and logistics partners
  • Monitor shipment schedules, delivery performance, and freight costs
  • Oversee the receipt and processing of cross-dock containers as well as stock
  • Resolve delivery issues, damages, delays, or discrepancies in a timely and professional manner
  • Support continuous improvement of logistics flows and lead times
  • Oversee inventory accuracy, cycle counts, and physical inventories
  • Work with relevant team members to perform PO receipts and ensure timely inventory transactions
  • Investigate and resolve inventory discrepancies
  • Ensure proper inventory controls and documentation are in place
  • Communicate directly with customers regarding deliveries, shipment status, and logistics-related inquiries when needed
  • Act as a point of contact for external partners, carriers, and warehouses
  • Support internal customer service and sales teams with logistics-related information
  • Handle escalations professionally and ensure timely follow-up and resolution
  • Work closely with sales, customer service, production, and finance teams
  • Align logistics execution with customer expectations and business priorities
  • Act as a key operational stakeholder in continuous improvement initiatives
  • Lead, coach, and develop warehouse staff in accordance with Site Manager’s objectives
  • Plan staffing needs and schedules to meet operational demands
  • Promote a culture of accountability, teamwork, and continuous improvement
  • Set an example by embodying the company’s values and behaviours
  • Use warehouse and ERP systems to manage orders, inventory, and shipments
  • Identify process gaps and drive improvements to increase efficiency and accuracy
  • Support implementation of new systems, tools, or procedures
  • Ensure clear work instructions and standard operating procedures are documented and followed
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