Warehouse & Office Services Coordinator

Ricoh • Maple Grove, MN

6d

About The Position

The Warehouse & Office Services Coordinator performs daily shipping, receiving,
mail distribution, and office support tasks. This role focuses on accurate and
timely execution of duties, strong customer service, and maintaining operational
standards under the direction of the Lead or Manager.

Requirements

• 1–2 years of experience in warehouse, mailroom, office services, or similar field.
• Basic understanding of shipping processes (FedEx, UPS, DHL preferred).
• Ability to lift 50 lbs and perform regular physical tasks.
• High attention to detail, dependability, and strong follow‑through.
• Customer‑service orientation and willingness to learn new systems.

Nice To Haves

• Experience in shipping, receiving, warehousing, or logistics.
• Familiarity with domestic and international shipping practices.
• Ability to lift and maneuver heavy packages safely.
• Strong customer service and problem‑solving mindset.
• Ability to multitask in a fast‑paced environment with high accuracy.
• HazMat CFR‑49 certification or willingness to obtain certification.

Responsibilities

• Receive, scan, and process inbound packages using SCLogic.
• Deliver packages to 20–25 mailstops daily.
• Pick up and prepare outgoing shipments for carrier pickup.
• Sort and distribute inbound/outbound USPS and interoffice mail.
• Notify Lead of issues affecting deliveries or customer satisfaction.
• Assist customers with shipping questions as directed.
• Provide friendly, helpful support during package drop‑off, pickup, or general inquiries.
• Prepare international shipments following established instructions.
• Assist with declarations, commercial documents, and waybills.
• Handle hazardous materials only under Lead direction and after proper certification.
• Restock office and warehouse supplies, DMVI vending machines, and monitor paper/toner levels.
• Perform weekly MFD (multifunction device) cleaning and basic troubleshooting.
• Follow established workflows and all safety procedures.

Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees