Warehouse Operations Associate

Community Food Bank of Southern Arizona•Tucson, AZ

4d•$17 - $21•Onsite

About The Position

The Warehouse Operations Associate plays a vital role in ensuring accurate, efficient, and safe handling of food products to support the Community Food Bank’s (CFB’s) mission of eradicating hunger and strengthening communities. This position is responsible for operating warehouse equipment to move, locate, stack, count, and tag products; fulfill and stage orders; and load/unload trucks. This role ensures all orders are complete and accurate, with delivered products properly received and placed in designated warehouse areas, upholding the highest standards for safety, accuracy, and productivity. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the staff member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Requirements

High School Diploma or equivalent.
One (1) year of warehouse, distribution, or logistics experience, preferably in a food handling or nonprofit environment.
Experience with electronic inventory management systems (e.g., handheld scanners, WMS).
Basic math and literacy skills sufficient to complete inventory documentation and read product labels.
Reliable attendance and punctuality; strong sense of responsibility and teamwork.
Availability to work scheduled shifts, including early mornings, evenings, weekends, or holidays as needed.
Valid Arizona Driver’s License with a clean driving record; ability to travel to CFB locations.
Proficient in operating warehouse equipment, including electric pallet jacks and reach trucks.
Ability to use handheld scanning equipment for inventory tracking and order processing.
Demonstrated ability to accurately build customer orders, ensuring correct number and product type are pulled, repacking and weighing as needed, and completing paperwork accurately and legibly.
Skilled in loading and unloading trucks following safety procedures, verifying Bills of Lading (BOL), receiving donated products into inventory, and moving products to appropriate storage areas.
Knowledge of food safety standards, including AIB compliance.
Ability to maintain a clean and orderly warehouse environment, perform daily cleaning tasks, and operate motorized floor cleaning equipment.
Understanding and commitment to health and safety regulations applicable to food acquisition, storage, and distribution, including responsible use of equipment and materials.
Strong interpersonal skills to establish and maintain cooperative working relationships with co-workers, drivers, and the public.
Effective communication skills to ensure clear and professional interactions.
Ability to assist with physical inventory activities such as cycle counts and quality audits.
Flexibility to work assigned scheduled shifts, including early mornings, evenings, or weekends as required.
Ability to obtain food handling certification within 90 days of employment.
Ability to become forklift and other warehouse power equipment certified within 60 days of employment.
Ability to manage multiple tasks with attention to detail.
Ability to take direction, ask clarifying questions, and execute assignments.
Ability to handle interruptions, maintain a focus on tasks and produce timely and accurate work.
Ability to work with people from diverse economic, social, and political backgrounds.

Nice To Haves

Two (2) years of experience in a warehouse, logistics, or food distribution environment.
Forklift certification and experience operating electric pallet jacks, reach trucks, or similar warehouse equipment.
Current food handling and food safety certification.
Prior experience with FIFO/FEFO inventory rotation and quality control practices.
Working knowledge of food safety audits and regulatory standards (e.g., AIB, USDA, Feeding America).
Demonstrated leadership potential and willingness to train or mentor others.
Proficiency in email and other technological communication and/or recordkeeping systems.
Bilingual in English and Spanish.

Responsibilities

Operate warehouse equipment (e.g., electric pallet jack, reach truck) to accurately pick, stage, and load/unload orders.
Use handheld scanners for real-time inventory transactions to ensure order accuracy.
Follow FIFO and FEFO practices for product distribution and quality.
Maintain cleanliness and food safety standards in all work areas, including baler area, warehouse, and walk-in coolers.
Support compliance with AIB, USDA, OSHA, Feeding America, and local/state regulations, as well as CFB Food Safety Written Programs, by ensuring proper sanitation, pest control, temperature monitoring, and accurate documentation.
Perform daily cleaning and housekeeping tasks; recycle materials as per CFB standards.
Assist with inventory management, including cycle counts and monthly inventory activities.
Tag, store, and move products to designated areas following CFB practices.
Identify and report safety risks, product damage, and other incidents to supervisors.
Crosstrain in various warehouse functions to provide operational backup and support.
Work collaboratively with coworkers, over-the-road drivers, and other departments to ensure smooth operations.
Communicate professionally and contribute to a positive team environment.
Performs other duties as assigned.