Warranty Coordinator

Daifuku • Bolingbrook, IL

1d

About The Position

The Warranty Coordinator supports the Warranty Team and ensures that company solutions perform to the expected level of performance.

Requirements

• Bachelor’s degree or equivalent experience
• Minimum of 2 years of experience with material handling or industrial automation systems
• Computer skills including MS Office and CRM
• Self-motivated and detail-oriented
• Strong verbal and written communication skills
• Project management skills
• Ability to manage multiple deadlines
• Team orientation

Responsibilities

• Works with customers to resolve project warranty issues
• Interacts with clients, vendors, and Wynright departments regarding warranty matters
• Tracks project warranty historical information
• Approves, monitors, and reports on warranty expenditures
• Monitors part warranty claims to identify trends and investigate root cause
• Ensures customer satisfaction through resolution of warranty issues
• Works to coordinate material delivery and site visits for warranty related work
• Assists the Client Care Service Delivery Coordinator with coordination tasks
• Travels up to 50%

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level