Water and Fire Damage Technician

Paul Davis of Northwest Arkansas•Lowell, AR

About The Position

The Water Damage Technician provides essential operational support in the execution of water or fire mitigation and mold remediation services for residential and commercial clients. This role requires technical proficiency, adherence to safety and compliance standards, and the ability to operate specialized equipment under supervision. The technician contributes directly to the high‑quality service and professionalism that Paul Davis Restoration of Northwest Arkansas is known for throughout the region. Why Join the Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members and provide industry training. Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on living our Vision, Mission, and Values to be more than just a service provider. You are essential to coordinate teams effectively and ensure that jobs are performed profitably.

Requirements

Ability to identify consumables and understand proper usage and disposal with training
Knowledge of pump systems and extraction equipment
Eligibility to operate a motor vehicle under Paul Davis vehicle policy
Strong sense of urgency, professional demeanor, and positive attitude
English literacy and fluency
Commitment to high‑quality workmanship and customer care
Frequent lifting in excess of 50 lbs
Occasional assisted lifting of 41 lbs or more
Ability to maneuver in tight or restricted spaces
Extended periods of standing, walking, bending, kneeling, and sitting
Ability to use mobile devices for data collection and time reporting

Responsibilities

Follow direction from the Team Lead and execute assigned mitigation tasks with accuracy and professionalism.
Perform water extraction, pumping, and mold remediation activities using approved methods and equipment.
Assist in the installation, monitoring, and removal of drying systems and/or assist with odor encapsilation.
Utilize penetrating and non‑penetrating moisture meters to support proper documentation and drying strategy.
Operate extraction tools, portable extraction units, weighted extraction equipment, scrapers, rinse rods, and related devices under supervision.
Construct containment systems using polyethylene sheeting, negative air machines, and HEPA filtration units.
Apply cleaning and disinfecting solutions correctly and perform debris removal in confined or restricted areas.
Maintain all assigned equipment in clean, serviceable condition.
Understand and follow all protocols for chemicals used in mitigation processes.
Attend required safety training, operational meetings, and continuing education provided by Paul Davis.
Maintain working knowledge of the Paul Davis Water Mitigation Standards and industry best practices.
Water pumping and extraction
Mold remediation
Content manipulation (moving, resetting, and protection)
Drying equipment setup and monitoring
Antimicrobial application
Construction of containment systems
Debris removal and disposal
Daily equipment maintenance
Additional duties as assigned