Water Field Service Tech

Holley-Navarre Water System INC•Navarre, FL

1d•Onsite

About The Position

Holley-Navarre Water System is an 18,000 strong member owned not-for-profit water and wastewater company in Santa Rosa County. HNWS wholly owns two subsidiaries, an engineering firm, and a golf course. Job Overview: Executes all aspects of field service, meter operations, & line flushing.

Requirements

High school diploma or GED
Current Florida Driver’s License.
Required to get backflow certification and Level III Water Distribution License within 24 months of employment
Basic Microsoft Office, with the ability to become familiar with company specific programs and software.

Responsibilities

Executes all aspects of field service from start to finish
Executes service order process
Assists with customer service issues
Locates, installs, cleans, repairs, and maintains meters, boxes, and other devices as necessary
Checks to ensure meters are visible, correctly installed, functioning properly, accurate
Reads utility meters, performs special readings, and investigates customer complaints
Writes/electronically generates service orders for meters
Initiates and terminates water service as directed
Reports tampered and damaged meters to billing
Checks accuracy of meters and reports any defects
Determines consistency of meter readings in the field, checks leaks, and reports any problems
Removes and resets water meters when service has been discontinued or renewed
Performs turn-offs, turn-ons and turn off customers for delinquent accounts
Performs minor field and shop maintenance repairs on meters
Maintains and performs minor repairs on meters, backflow preventers, meter testing equipment and service lines.
Replaces meters as needed and makes taps to install meters
Creates reports to monitor high reads
Notifies customers of important events such as leaks, boil water notices, line breaks, etc.
Works in conjunction with Backflow Compliance Department in assisting flushing lines quarterly
Other duties as assigned.