Water Mitigation Xactimate Team Supervisor

Roto-Rooter Services Company•Cincinnati, OH

3d•$60,000 - $64,000•Onsite

About The Position

Water Mitigation Xactimate Team Supervisor Roto-Rooter Services Company is a nationally recognized service company. We are currently seeking a results-driven Xactimate Team Supervisor to lead a high-volume water mitigation estimating team at our corporate home office, located in downtown Cincinnati, OH.. This hands-on role is responsible for supervising daily mitigation and remediation estimates and drive individual and team performance through coaching and training. The ideal candidate will be a self-starter with the ability to motivate teams in a fast-paced environment, have 1-3 years leadership experience, solid Xactimate knowledge & experience, and be IICRC WRT/ASD/AMRT certified. The salary range for this position is $60,000-$64,000, depending on experience. You will also be provided with company paid parking at a nearby parking facility.

Requirements

High school diploma or GED required; associate or bachelor's degree preferred
2-4 years experience in water mitigation, preferably with homeowner's insurance, including 1–2 years in a supervisory or lead role
Acceptable background check per company policy
Proficiency in Microsoft (Outlook, Teams, OneDrive) and Excel
Excellent leadership, communication, and conflict-resolution skills

Responsibilities

Supervise, coach and motivate a growing team of Xactimate writers/estimators in a fast-paced environment.
Review mitigation files to ensure processes are being followed and results are achieved within company expectations.
Enforce company policies, procedures and best practices, and the IICRC water mitigation standard of care.
Oversee negotiation process between writer and insurance companies.
Professionally partner with our local operations in multiple locations and a joint in-house team to increase sales and reduce returns.
Assist with hiring, training, performance evaluations, and corrective actions.
Prepare and deliver daily & weekly performance reports to management.
Highly motivated self-starter, detail-oriented, strong communication skills