Waterpark Front Desk Supervisor
About The Position
Kalahari Resorts & Conventions is seeking a Waterpark Front Desk Supervisor. In this position you will be responsible for internal waterpark revenue sales, preparing reliable daily reports, assisting guests and processing transactions. The supervisor will oversee the waterpark front desk daily operations and team to achieve objectives in sales, employee retention, beyond expectations guest service and satisfaction, cleanliness, and sanitation. As part of our team, you’ll embody our Promise to Lead with Love guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.
Requirements
- Previous supervisory responsibility preferred
- Must have excellent communication skills, good customer relation skills and have great attention to detail
- Must be effective at listening to, understanding, and clarifying the issues raised by Associates, Supervisors, Department Heads, Senior Management, and guests
- Reliable, detail-oriented individuals who take pride in their work
- A positive attitude and a personality focused on service
- Willingness to work flexible and sometimes long hours, including weekends and holidays
Benefits
- Career growth opportunities with promotion from within
- 401(k) matching, paid time off, and holiday compensation
- Health, dental, and vision coverage for full-time associates
- Employee appreciation events, discounts, and perks at all resorts
- Education assistance programs to help advance your career
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
