Web Department Manager

Whiteboard Marketing•Dublin, OH

4d•Hybrid

About The Position

We're a national digital dental marketing agency with 20 years of helping practices grow. Our work sits at the intersection of strategy, technology, and execution: building high-performing websites and digital ecosystems that drive real business results for dental practices across the country. As we continue to scale, we're investing in smarter systems, stronger processes, and emerging technologies (including AI) to improve how we build, manage, and optimize websites. We're looking for a Web Department Manager to lead our web function into its next phase of growth. This role is ideal for someone who loves building scalable systems, leading talented teams, and modernizing how web services are delivered. You'll own the strategy, quality, and execution of our website services while helping shape how AI and automation enhance efficiency, performance, and client outcomes. This is a leadership role, not a junior manager or daily coding position.

Requirements

5+ years of experience in web development, technical operations, or digital platforms
Proven experience leading technical teams or vendors
Strong understanding of WordPress, website performance, hosting concepts, and modern web standards
Familiarity with WCAG accessibility guidelines and Core Web Vitals
Curiosity about AI and emerging tools, with the judgment to apply them responsibly
Clear communicator who can bridge technical and non-technical teams

Responsibilities

Lead and Scale the Web Department
Own and evolve our web processes, standards, and delivery models
Ensure websites launch on time, perform well, and meet accessibility and security standards
Balance speed, quality, and long-term maintainability as we grow
Drive Innovation (Including AI)
Identify opportunities to use AI-assisted tools for copy, design systems, QA, performance optimization, and internal workflows
Partner with senior technical staff to modernize platforms and reduce technical debt
Evaluate new technologies with a practical, ROI-focused mindset
Oversee Website Builds and Maintenance
Guide website projects from onboarding through launch
Ensure consistent quality across design, performance, accessibility, and mobile experience
Oversee proactive website maintenance, updates, and performance monitoring
Lead People and Partners
Manage and mentor a mix of full-time team members and contractors
Set clear expectations, priorities, and accountability
Create an environment where smart ideas, experimentation, and continuous improvement are encouraged