Web & Social Media Assistant

Associated Students of•San Jose, CA

About The Position

The Web & Social Media Assistant manages Associated Students' social media channels and website to enhance brand awareness, promote programs and events, and engage the campus community.

Requirements

Must be a current SJSU student
Proven experience using social media platforms (Instagram, Facebook, Twitter, Snapchat, YouTube)
Experience with Google/Gmail and Microsoft programs (Word, Publisher, Excel)
Proficient in or able to quickly learn Omni CMS for website management
Proficient in Adobe Creative Suite (Photoshop, Illustrator, Express), Canva Pro, and other design tools to create brand-aligned graphics
Strong understanding of social media platforms (Instagram, TikTok, Facebook, LinkedIn), including algorithms, engagement metrics, and best practices
Ability to translate complex information into clear, engaging content for diverse student audiences
Excellent written and verbal communication skills with ability to maintain a consistent organizational voice
Strong organizational and time management skills; ability to manage multiple projects and meet deadlines
Good judgment in prioritizing tasks and determining appropriate reporting methods based on project urgency
Strong interpersonal skills for working with diverse teams and stakeholders
Understanding of university environments and commitment to supporting A.S. mission and goals
Ability to operate computer (keyboard, mouse) and phone
Occasional lifting or carrying of office/marketing materials up to 40 pounds, accommodations available will be provided upon request.

Nice To Haves

Concentration in Journalism, Communications, Public Relations, or Marketing
Experience with Content Management Systems (CMS)

Responsibilities

Create, post, and monitor engaging content (captions, videos, graphics) across A.S. social media platforms, primarily Instagram and Facebook
Monitor social media channels daily and respond to community posts and inquiries in a timely manner
Attend A.S. and campus events to capture content and post live updates
Collaborate with the marketing team, Board of Directors, and department representatives to plan and create video content
Promote campaigns, surveys, and applications by distributing links and calls-to-action across platforms
Track campus news and social media to share timely, relevant information with the A.S. audience
Update and maintain the A.S. homepage and department pages using Omni CMS
Post announcements, events, web banners, and documents; ensure navigation is clear and intuitive
Maintain consistent design, formatting, and branding across all A.S. web pages
Ensure A.S. core values and campaign messages are applied consistently throughout the website and social media
Track and report on social media metrics and content performance using departmental standards
Provide regular project status updates to supervisor using appropriate communication channels (Slack, email, in-person)
Communicate regularly with A.S. staff, photographers, copywriters, and web developers to coordinate projects
Attend regular department staff meetings and ongoing professional development trainings
Research emerging social media platforms and digital trends; develop and test new strategies to optimize audience engagement