Newfold Digital-posted about 1 month ago
Mid Level
Remote

The Network Solutions product marketing team is seeking a results-driven UI/UX Designer who thrives on creating digital experiences that convert. This role is for someone who blends strong visual design skills with direct response thinking, crafting high-performing landing pages, funnels, and user flows that drive measurable business growth. This role combines hands-on interface design, user experience strategy, and deep collaboration with cross-functional teams to create seamless, customer-focused journeys aimed at driving customer acquisition and conversion. You will work across SaaS platforms, Adobe Experience Manager (AEM), and e-commerce environments, applying data, behavioral insights, UX best practices and design thinking philosophy to optimize pre- and post-shopping cart experiences that turn visitors into customers. This is a highly collaborative role that requires strong stakeholder management skills, high emotional intelligence, and situational awareness to navigate diverse perspectives and drive alignment.

  • Create intuitive, visually engaging, and accessible user interfaces for SaaS products and e-commerce sites, ensuring design systems are consistent across platforms.
  • Develop and optimize end-to-end customer journeys, focusing on improving acquisition, engagement, conversion, and retention across pre- and post-shopping cart experiences.
  • Apply design thinking principles to empathize with users, define problems, ideate solutions, prototype designs, and test to iterate for continuous improvement.
  • Produce detailed wireframes and interactive prototypes to communicate design concepts clearly and gather stakeholder and user feedback early in the development process.
  • Create detailed user personas and customer profiles to guide design and strategy decisions.
  • Partner with product managers, developers, marketing teams, and other stakeholders to align design strategies with business objectives and user needs.
  • Manage stakeholder expectations effectively by communicating design rationale and facilitating collaborative decision-making.
  • Collaborate with content and development teams to design and implement digital experiences in Adobe Experience Manager, including templates, components, and content structures.
  • Conduct usability testing, user research, and analytics reviews to identify pain points and validate design solutions.
  • Explain design rationale and decisions clearly, using business metrics, design principles, and user data to align stakeholders and support iterative improvements.
  • Enhance site navigation, product detail pages, checkout processes, and post-purchase touchpoints to maximize customer satisfaction and drive repeat business.
  • Maintain and evolve style guides, component libraries, and brand guidelines to ensure a consistent and cohesive digital experience.
  • 5+ years of professional UI/UX design experience, ideally in SaaS and/or e-commerce environments with a strong focus on high-conversion, direct response principles.
  • Proven track record designing and optimizing landing pages, funnels, and conversion-focused user flows that drive measurable business results.
  • Proficiency in Figma, MS Office, OSX and Jira or similar project management tools.
  • Hands-on experience working with Adobe Experience Manager (AEM) in a design or implementation capacity.
  • Deep understanding of UX principles, accessibility standards, responsive design, conversion rate optimization (CRO) best practices, and design thinking methodology.
  • Experience designing for both desktop and mobile environments.
  • Demonstrated experience creating user personas and mapping customer journeys.
  • Strong portfolio showcasing UI design skills, UX process, wireframes, prototypes, and e-commerce or SaaS project work and examples of projects where design directly improved conversion performance.
  • Ability to balance business goals, brand guidelines, and user needs in design decisions.
  • Excellent communication and collaboration skills, with experience working in agile or cross-functional teams.
  • High emotional intelligence and situational awareness to navigate complex stakeholder environments effectively.
  • Knowledge of HTML/CSS for collaboration with development teams.
  • Familiarity with Tableau and Adobe Analytics to inform data-driven design decisions.
  • Experience with personalization, A/B testing, and conversion rate optimization tools.
  • A strategic mindset that blends creativity with business acumen.
  • Passion for crafting exceptional user experiences that drive measurable business results.
  • Ability to thrive in a fast-paced, evolving digital environment.
  • Excellent Health Insurance options to fit you, HSA, Medical, Dental, Vision.
  • Matching 401K.
  • Life/AD&D/STD/LTD.
  • Tuition Reimbursement.
  • LinkedIn Learning.
  • Pet Insurance.
  • Generous Vacation policy.
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