Wedding Concierge

Pyramid Global Hospitality•Cincinnati, OH

1d•$18 - $20

About The Position

At The Lytle Park Hotel, weddings are more than events — they are once-in-a-lifetime celebrations. We are seeking a Wedding Concierge to deliver a seamless, luxury wedding experience for couples and their guests. This role serves as the dedicated host and advocate for the couple throughout their wedding stay, ensuring every moment — from arrival through the final farewell — unfolds effortlessly. The Wedding Concierge provides personalized, anticipatory service while coordinating closely with the Sales & Catering team, Banquets, Culinary, and Hotel Operations. If you have a passion for hospitality, exceptional attention to detail, and love creating unforgettable moments, we would love to meet you.

Requirements

High school diploma or equivalent
A strong desire to make an impact on other people
An outgoing and engaging personality
Advanced knowledge of the local area
Computer skills
Excellent verbal and written communication skills
Ability to work in a fast-paced setting
Ability to stand for the duration of the shift
Must be available to work various shifts including weekends and holidays

Nice To Haves

Experience in luxury hospitality, weddings, or events preferred
Exceptional guest service and communication skills
Strong organizational and problem-solving abilities
Ability to remain calm and professional in a fast-paced environment
Passion for creating memorable guest experiences
Availability to work evenings and weekends

Responsibilities

Serve as the primary point of contact for the couple and wedding party throughout their stay.
Welcome the couple upon arrival and ensure a seamless check-in and suite experience.
Provide personalized, attentive service to ensure the couple feels cared for every step of the way.
Review timelines, preferences, and vendor logistics prior to the wedding day.
Collaborate with Sales & Catering, Banquets, Culinary, and hotel departments to ensure flawless execution.
Oversee key moments throughout the day including preparation, ceremony, cocktail hour, and reception.
Ensure the couple receives meals, beverages, and moments of rest during the celebration.
Assist with attire adjustments, timeline coordination, and wedding party readiness.
Address guest requests or concerns discreetly so the couple can fully enjoy their celebration.
Coordinate vendor arrivals and access to event spaces.
Safeguard personal belongings, gifts, and décor items.
Assist with grand exits, transportation arrangements, and the couple’s return to their suite.
Coordinate breakfast or brunch the morning after the wedding.
Assist with luggage, transportation, and retrieval of personal items.
Ensure a relaxed and memorable departure experience.