This position reports directly to the Department Manager to troubleshoot and repair all types of welding equipment including preventative maintenance and warranty repairs. This includes troubleshooting and repairing all brands and types of welding, cutting, and related equipment. Position Responsibilities: Inventory management of machines and parts Communicate effectively with customer, Customer Sales Representatives, vendors, store employees regarding any repair requirements Electrical and mechanical troubleshooting and repair Load and unload repairs using forklift Coordination and transportation of repairs to outside vendors Calculation of parts prices and estimates, ordering parts Troubleshoot, source parts, and complete accurate repairs on all welding manufacturer’s brands, models, and diverse types of equipment Willing to complete shop and fieldwork as needed Complete all service requests in a complete, timely manner, along with all related paperwork Communicates with the Welder Repair Manager on problems as they arise with customers or repairs Perform all duties in a safe manner including appropriate use of all Personal Protective Equipment Must be able to maintain a clean organized work area (CNO Standard) Accurately record and update information into Welder Repair App Maintain daily updates to Welder Repair to include detailed progress of diagnostics and detailed repair notes Upload files to Welder Repair tickets as needed Other duties as assigned
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Job Type
Full-time
Education Level
High school or GED