Wellness Coach

Blue Cross Blue Shield of Minnesota•Eagan, MN

3d•$68,900 - $113,700•Remote

About The Position

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us. The Impact You Will Have Provide telephonic wellness coaching to enrollees to reduce and eliminate moderate-risk behaviors and promote healthy behaviors (weight loss, stress management, nutritional counseling, and tobacco cessation).

Requirements

3+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
Certification from an accredited professional wellness coach training program.
Knowledge of specific disease lifestyle related topics such as smoking cessation, weight management, nutrition, and stress reduction.
Demonstrates interpersonal, communication, motivation, and listening skills.
Ability to organize work effectively.
Familiarity using modern technology.
Flexibility to work varied hours
Excellent customer service skills
Ability to thrive in ambiguity.
Ability to perform using multiple computer applications.
Compassionate communicator.
Ability to quickly gain customer trust and confidence.
High school diploma (or equivalency) and legal authorization to work in the U.S.

Nice To Haves

Bachelor's degree or Masters degree in health-related field, Clinical Practice and/or Health Promotion.
Registered Dietician.

Responsibilities

Conducts member-focused interviews and coaching with moderate risk individuals through pre-defined lifestyle interventions as identified primarily by Health Risk Assessment (HRA) and biometric screening data.
Utilizes motivational interviewing skills to reduce ambivalence and clarify goals and support coaching timeframes and support processes driven by need, interest and readiness of the member.
Develops customized care plans that are tailored to individual enrollees.
Provides member coaching in a variety of settings. i.e. telephonic, onsite, virtual.
Works with other health and wellness staff members in a collaborative and cohesive team environment.