Full-Time Wellness Coordinator - The Joint Monroe

The Joint Chiropractic•Monroe, LA

23h

About The Position

The Wellness Coordinator plays a key role in the success and growth of The Joint Monroe. You are the first point of contact for patients and a vital contributor to the clinic’s operations and patient experience. This position requires a friendly, professional communicator with strong sales aptitude , outstanding multi-tasking abilities , and a passion for helping others improve their health. As a Wellness Coordinator, you will support patient engagement, educate on our services, promote wellness plans, and contribute to achieving clinic goals.

Requirements

Strong ability to confidently present and sell services in a patient-focused environment.
Excellent verbal and written communication skills; ability to engage diverse individuals with professionalism and empathy.
Ability to build rapport quickly and maintain positive relationships with patients and team members.
Capable of handling multiple responsibilities simultaneously in a dynamic clinic setting.
Exceptional time management skills with a proven ability to prioritize tasks.
High school diploma or equivalent required; college coursework or experience in sales, customer service, healthcare, or wellness preferred.
Comfort working in a goal-oriented environment and contributing to individual and team success.
Professional demeanor with a positive, solution-oriented attitude.

Nice To Haves

college coursework or experience in sales, customer service, healthcare, or wellness preferred.

Responsibilities

Provide a welcoming, professional experience to all patients and visitors from the moment they arrive.
Answer phone calls promptly and assist with patient inquiries and requests.
Educate patients on wellness offerings, membership options, and services in a way that aligns with their individual wellness needs.
Sell wellness plans and visit packages suited to patients’ care plans and clinic goals, meeting and exceeding sales objectives.
Complete transactions using point-of-sale software and ensure accounts are accurate and current.
Maintain clinic flow by scheduling appointments, guiding patients through their visit, and supporting team members.
Re-engage inactive patients to encourage continuity of care.
Participate in local marketing and patient growth initiatives to help build new patient counts.
Maintain accurate records and assist with administrative tasks as needed.