Wellness Sales Specialist

Heights Wellness Retreat - San Antonio/Boerne

About The Position

At Heights Wellness Retreat, we believe that every person is an unstoppable force in their own life—and wellness is the catalyst that makes that transformation possible. We're not just a retreat; we’re a sanctuary where physical, emotional, mental, and spiritual well-being intersect. And now, we’re looking for a passionate and purpose-driven Sales Specialist to help guests embrace their full potential through personalized membership paths. This is a sales role built on relationships, empathy, and expert communication.

Requirements

1-3 years of experience in sales, guest services, or a wellness-focused environment.
Natural ability to connect, listen, and inspire trust.
Proficient with basic computer software and quick to learn new systems.
Fast learner with a positive and energetic demeanor.
Strong critical thinking skills, especially in resolving customer conflicts.
Thrives in collaborative team settings.

Nice To Haves

Previous experience in membership sales is preferred.

Responsibilities

Lead personalized consultations to understand each guest’s wellness goals.
Present tailored membership options and guide guests through their next steps.
Promote the therapeutic/wellness benefits of massage therapy, skin therapy, and wellness therapies.
Support daily Retreat operations including transactions, transitions, wellness therapies and front desk excellence.
Excellent phone etiquette with an upbeat tone and strong articulation.
Collaborate with therapists and team members to ensure a seamless, elevated experience.