WIC Clinic Assistant

Open Door Health Services•Anderson, IN

4d•Onsite

About The Position

WIC (Special Supplemental Nutrition Program for Women, Infants and Children) is a a US federal assistance program providing nutritious food, nutrition education, breastfeeding support, and healthcare referrals. It services low-income pregnant, postpartum, and breastfeeding women, plus infants and children under age five who are at nutritional risk. This is a 40 hours per week job. Monday, Wednesday and Thursday 8 am to 5 pm. Tuesday 10 am - 7 pm and Friday 8 am - 2 pm Summary: As a WIC Clinic Assistant, you will uphold our Mission, Vision, and Values. This position is responsible for assisting with the application and screening of WIC applicants, issuance of WIC EBT cards, and maintaining records related to clinic activities.

Requirements

High School diploma or GED equivalent.
Minimum of 1 year experience working with the public in an office setting, preferred.
Knowledge of community resources and referral agencies.
Skill in establishing and maintaining effective working relationships with clients, staff, and the public at large.
Great customer service skills.
Able to react calmly and effectively deescalate situations.
Can work under pressure.
Exceptional oral and written skills.
Knowledge of group dynamics.
Basic computer and math skills.
Ability to interpret and communicate agency rules, regulations, and procedures.
Ability to adapt to changing environments.
Ability to be flexible and prioritize work effectively.
Able to function as a member of a multidisciplinary team.
Possess understanding of individuals socioeconomic status and lifestyle with respect for individual differences.
Frequent exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common to clinic environment.
Tasks involve contact with blood or body substances.
Requires standing, walking or sitting for long periods of time.
Occasional bending, stretching or lifting up to 40 pounds.
Requires the ability to work under stressful situations.
Requires corrected vision and hearing to normal range or use of approved adaptive equipment.

Nice To Haves

Bilingual, preferred

Responsibilities

Answer multiple telephone lines in a timely manner.
Schedule appointments.
Reschedule missed appointments for prenatal participants, classes, individual nutrition educations, and benefit issuances.
Maintains documents files.
Completes various WIC-related reports.
Work at the Elwood satellite clinic.
Perform all other duties as assigned.
Obtain necessary documentation from applicants to begin the certification process.
Screen applicants for eligibility (identity/residency/income) and document required information.
Complete anthropometric measurements (weight, height, hemoglobin) as assigned.
Enter information into the WIC ADP system.
Offer clients the opportunity to register to vote.
Provide written information to clients regarding Hoosier Healthwise, SNAP, TANF, and make other social services referrals as appropriate.
Keep the coordinator/assistant coordinator informed of potential scheduling issues.
Issue and give instructions on use of the WIC EBT card and online WIC app.
Issue food benefits and shopping lists to clients.
Explain rights, responsibilities, and sanctions to clients.
May work as a Voter Registration Coordinator if assigned Administrators’ privileges if assigned
Orders supplies and take inventory as needed.
Other duties as assigned.