Serves as Certifying Authority (CA) for the Special Supplemental Program for Women, Infants, and Children (WIC) Department. Provides and documents nutrition / breastfeeding education and services to individuals and groups, for clients. Assists in cross training other employees, with continuing quality assurance / improvement and outreach. DUTIES AND RESPONSIBILITIES: 1. Serves as Certifying Authority (CA). Conducts nutrition assessments, obtains and documents anthropometric measures, hematocrit / hemoglobin, and diet /health history for applicants. Identifies risk conditions, prescribes individual food packages, maintains proper chart format and documentation. Performs all duties following state and local agency policies, procedures, and guidelines. 2. Plans, documents and provides nutrition/ breastfeeding counseling, support and education services in various modalities to groups, and individuals. Consults with client’s health care provider’s dietary habits, needs, and dietary prescriptions, reviewing client’s nutrition education. 3. Monitors and maintains quality standards, completes chart audits and reports. Documents audit trail for issuance of formula, breast pumps, and other controlled items. 4. Inputs chart data prints and issues food instruments and new / replacement EBT cards. Audits charts for documentation and format and inputs chart corrections. 5. Ensures compliance with required training to include attending conferences and meetings which may include travel. Assists with outreach activities. 6. Provides excellent internal/external customer service by telephone, video conference, email, fax or face-to-face contact to assist patients with their health care needs. 7. Assists with development and implementation of Annual Nutrition Education and Breastfeeding Plan, client surveys and training. 8. Performs other duties as assigned.
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Career Level
Entry Level
Number of Employees
251-500 employees