WIC Outreach Specialist

San Ysidro Health•Imperial Beach, CA

About The Position

The WIC Outreach Specialist is responsible for the outreach and local vendor support activities of the Women, Infants and Children (WIC) Program. Essential Functions of the Job: WIC Support Services: 70% Target, attend and document community outreach activities Regularly, promote WIC services and other communications on social media Network with community agencies, i.e. hospitals, department of social services, etc. and provide updates and resources to WIC employees Conduct various outreach activities including surveys using the CDPH WIC assigned messenger platform Target outreach activities to current and former WIC participants who have missed their appointment Target outreach to WIC eligible SYHealth patients Demonstrate openness to organizational changes Local Vendor Support 20%: Conduct and report quarterly technical assistance (TA) visits of existing WIC authorized vendors Conduct onsite preauthorization visits (OPV) of vendors applying to become WIC authorized Participate in assignments that require vendor interaction, such as promoting participation in vendor surveys or conducting shelf price surveys Ensure State and Federal compliance of WIC vendors by visiting them on a regular basis, providing updated program information Client Services: 10% Participate in the certification process of WIC clients and other direct service as needed Respond to vendor related complaints; notify the appropriate personnel (State/WIC management) of any suspected fraud or abuse from vendors and WIC shoppers Additional Duties and Responsibilities: Maintains established departmental policies and procedures, objectives, quality assurance programs, safety, environmental and infection control standards Enhances professional growth and development through participation in educational programs, current literature, in service meetings and workshops Attends meetings as required and participates on committees as directed Performs other duties as assigned

Requirements

Ability to work with and understand populations of diverse backgrounds
High School Diploma or GED equivalent
Valid California driver’s license & vehicle insurance
Must have excellent English speaking and writing skills
Proficient in MS Office
Good organizational skills and time management
Good attention to detail

Responsibilities

Target, attend and document community outreach activities
Regularly, promote WIC services and other communications on social media
Network with community agencies, i.e. hospitals, department of social services, etc. and provide updates and resources to WIC employees
Conduct various outreach activities including surveys using the CDPH WIC assigned messenger platform
Target outreach activities to current and former WIC participants who have missed their appointment
Target outreach to WIC eligible SYHealth patients
Demonstrate openness to organizational changes
Conduct and report quarterly technical assistance (TA) visits of existing WIC authorized vendors
Conduct onsite preauthorization visits (OPV) of vendors applying to become WIC authorized
Participate in assignments that require vendor interaction, such as promoting participation in vendor surveys or conducting shelf price surveys
Ensure State and Federal compliance of WIC vendors by visiting them on a regular basis, providing updated program information
Participate in the certification process of WIC clients and other direct service as needed
Respond to vendor related complaints; notify the appropriate personnel (State/WIC management) of any suspected fraud or abuse from vendors and WIC shoppers
Maintains established departmental policies and procedures, objectives, quality assurance programs, safety, environmental and infection control standards
Enhances professional growth and development through participation in educational programs, current literature, in service meetings and workshops
Attends meetings as required and participates on committees as directed
Performs other duties as assigned