Windows System Administrator 2

Amentum•Fort Meade, MD

20h•$160,000 - $175,000

About The Position

Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. We are seeking a System Administrator 2 to join our team of passionate individuals on our Prime contract based out of Columbia, Maryland. In this role you will support challenging, mission-critical projects that make a direct impact on the nation’s security and intelligence mission.

Requirements

TS/SCI Clearance Required
Ten (10) years’ experience as a SA on programs and contracts of similar scope, type, and complexity is required.
Bachelor's degree in technical discipline from an accredited college or university is required.
In lieu of a bachelor's degree, four (4) years of additional SA experience may be substituted for a total of fourteen (14) years of experience.
DoD 8570 compliance with IAM Level 1 is required.

Responsibilities

Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
Manage IT system infrastructure and any processes related to these systems.
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
Provide support for the escalation and communication of status to agency management and internal customers.
Provide support for the dispatch system and hardware problems and remain involved in the resolution process.
Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.
Manage the daily activities of configuration and operation of IT systems
Aid users in accessing and using IT systems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets