Windows Systems Administrator

Integration Innovation•Huntsville, AL

About The Position

i3 is seeking a Windows Systems Administrator to support an Army contract. The selected candidate will provide technical expertise in the administration, integration, and maintenance of Windows-based information systems and infrastructure supporting a large enterprise user base. The Windows Systems Administrator will ensure system reliability, security, and performance while supporting architectural and operational requirements across the environment. The candidate must demonstrate a customer-focused approach and provide support to both local and remote users. Candidates must possess, or be able to obtain, a minimum of a United States SECRET security clearance.

Requirements

Bachelor’s degree with 6+ years of relevant experience, or High School Diploma with 10+ years of equivalent experience.
Security+ certification required (DoD 8140 compliant).
Must possess applicable DoD 8140 certification.
Active Secret Security Clearance or the ability to obtain one.
Strong experience with Windows systems administration and enterprise troubleshooting.
Experience with Active Directory administration.
Experience managing Windows patching and vulnerability remediation in enterprise environments.
Experience supporting CAC/PKI authentication environments.
Experience with backup and disaster recovery technologies.
Strong customer service and communication skills.
Knowledge of office administration and procedures.
Exceptional judgment capabilities and relationship management skills.
Excellent communication, teamwork, and client service skills; ability to clearly communicate in discussions and written documents, and to deliver feedback clearly and tactfully.
Interact with a diverse array of customers and staff in a professional and courteous manner.
Work independently with accountability for accurate and complete results.
Be extremely organized and exceptionally detail oriented.
Work well both independently and in a team environment.
Be energized by a fast-paced work environment.
Communicate well:  listening, verbal, and written.
Analyze information and respond appropriately.
Manage time wisely and prioritize tasks.
Provide superior customer service.
Multi-task in a pleasant manner.
Work well under pressure.

Nice To Haves

Familiarity with HBSS and ACAS is preferred.
Support NetApp storage systems (prior experience preferred; willingness to learn required).

Responsibilities

Perform Windows system hardening and patch management using DoD-approved tools such as ACAS and HBSS.
Conduct vulnerability remediation using Microsoft Endpoint Configuration Manager (MECM) or other approved enterprise management tools.
Provide technical support and customer service to local and remote users via phone, email, ticketing systems, and in-person support.
Manage and maintain Windows servers and virtual machines operating within an Active Directory environment.
Administer Active Directory components, including users, groups, Organizational Units (OUs), Group Policy Objects (GPOs), and related directory services.
Manage Windows patching in restricted or disconnected environments, including troubleshooting systems that fail automated patch deployment.
Support Multifactor Authentication (MFA) technologies including CAC/Smartcard PKI authentication and certificate management.
Administer certificate authorities and certificate lifecycle management.
Maintain and support backup and disaster recovery solutions.
Ensure the integrity, availability, and security of servers and systems in accordance with DoD cybersecurity requirements.
Utilize ticketing systems to track, manage, and resolve end-user requests and incidents.
Provision and manage standard user, administrator, and service accounts, including account lifecycle management and documentation.
Maintain system documentation, including hardware inventories, software inventories, and configuration documentation.
Support Information Assurance (IA) and cybersecurity compliance activities including DISA STIG implementation, RMF compliance, and system hardening.
Support NetApp storage systems (prior experience preferred; willingness to learn required).
Evaluate vendor products and recommend solutions to improve system performance and operational efficiency.
Provide training and technical guidance to end users when appropriate.
Maintain current knowledge of relevant technologies and cybersecurity best practices.