Wine - Clerk

Bristol Farms • Manhattan Beach, CA

1d

About The Position

The Wine Clerk is responsible for providing service that exceeds the expectations of customers by performing the following duties (other duties may be assigned):

Assures proper displaying and selling of all Liquor products to customers and advises customers on the quality of wine, method of handling, and other factors affecting the product.
Responsible for maintaining and practicing department standards.
Responsible for serving customers with excellent service.
Leads by example; models correct behavior and adherence to company policies and procedures.
Follows the employee handbook at all times, especially on service standards and appearance.
At all times, meets and exceeds Bristol Farms standards in service, quality, and cleanliness.
Customer Service Skills Wine clerks are expected to provide customer service that is extra ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. Wine clerks are expected to have a positive “can-do” attitude; to treat others with respect; and easily adjust to changes in the workplace.

Requirements

• High School diploma or general education degree (GED)
• one to three months related experience and /or training; or equivalent combination of education and experience
• Candidates for this position should be 21 years of age or older

Responsibilities

• Assures proper displaying and selling of all Liquor products to customers
• Advises customers on the quality of wine, method of handling, and other factors affecting the product
• Responsible for maintaining and practicing department standards
• Responsible for serving customers with excellent service
• Leads by example; models correct behavior and adherence to company policies and procedures
• Follows the employee handbook at all times, especially on service standards and appearance
• Meets and exceeds Bristol Farms standards in service, quality, and cleanliness

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED