Wire Transfer Representative

Webster First Federal Credit Union•Worcester, MA

15h•$20 - $25•Onsite

About The Position

The Wire Transfer Representative is responsible for supporting the wire transfer function within the Accounting department. This role helps ensure that incoming and outgoing wire transfers are processed promptly, accurately, and in accordance with internal procedures and regulatory requirements. This position maintains records and reports related to fund transfers, assists with daily system balancing and closeout procedures, and provides support to internal staff to ensure a high level of service and operational quality. In addition to wire transfer responsibilities, the Wire Transfer Representative may assist with other administrative and accounting-related tasks within the department as needed.

Requirements

Strong attention to detail with the ability to process financial transactions accurately.
Demonstrated proficiency with Microsoft Excel and general computer applications.
Ability to manage confidential and sensitive member information with discretion.
Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.
Effective verbal and written communication skills.
Ability to work both independently and collaboratively within a team environment.
Basic understanding of banking operations, funds transfer processes, or accounting principles preferred.
High school diploma or equivalent required.
1-3 years of experience in a banking, credit union, or financial services environment, preferably with exposure to wire transfers, payment processing, or related operation functions.

Nice To Haves

Associate’s or bachelor’s degree in accounting, Finance, Business Administration, or a related field preferred.
Prior experience with financial systems or transaction processing platforms is a plus.

Responsibilities

Process incoming and outgoing wire transfers accurately and in a timely manner in accordance with internal procedures and regulatory requirements.
Administer and support the wire transfer system to ensure all transactions are processed promptly and accurately.
Verify member information, account details, and funding availability prior to initiating or releasing wire transfers to ensure accuracy and mitigate risk.
Maintain accurate records, reports, and supporting documentation related to wire transfers in compliance with internal policies, procedures, and regulatory requirements.
Perform daily wire system balancing and closeout procedures, researching and resolving any discrepancies as necessary.
Respond to inquiries from internal departments, branches, and external financial institutions regarding wire transfers and assist in resolving related issues.
Assist the Accounting department with administrative or operational tasks as needed to support overall departmental efficiency.
Promotes overall BSA compliance by adhering to all BSA and OFAC regulations specific to the job function and assisting the Credit Union’s BSA department as necessary with any departmental function specific items.
Actively promotes the security and privacy of member and employee information through adherence to both information security and physical security policies, procedures, and governing regulations. Training will be completed at least annually for Information Security topics, BSA, and GLBA; annual BSA training will be position specific. Annual training will also include courses on any of the following regulations as they relate to the position described herein: SAFE ACT, Regulations B, C, D, E CC, DD, and Z as well as any training deemed necessary to promote adherence to applicable regulatory requirements.
Perform other duties as directed.