WMS Workflow Engineer

EVERSANA•Memphis, TN

2d•$100,500 - $141,000

About The Position

We’re seeking a hands-on WMS Workflow Developer to design, configure, and optimize warehouse workflows in Datex WMS with a focus on 3PL operations and pharmaceutical distribution. You will own process design, configuration changes, integrations, and production support—ensuring compliant, efficient, and scalable operations across multi-client environments. You’ll partner with Operations, Quality/Compliance, Customer Solutions, and IT to implement compliant workflows (e.g., FEFO, lot/batch control, quarantine/QA holds, cold chain/temperature-controlled handling) aligned to DSCSA, cGMP/GDP, and 21 CFR Part 11.

Requirements

Bachelor’s in Information Systems, Supply Chain, Engineering, or related—or equivalent experience.
6+ years experience with Pharma/Healthcare distribution with cGMP/GDP, DSCSA serialization/traceability, 21 CFR Part 11, and cold chain/temperature-controlled workflows.
Proficiency with SQL Server (queries, stored procedures), JSON/XML, and EDI flows (940/945/944/943/856/810).
Deep understanding of warehouse processes (receiving, directed putaway, replenishment, wave/zone/batch/cluster picking, packing, QA holds, cycle counting, returns, kitting/VAS).
RF process and handheld experience, including efficient RF screen/flow design.
Excellent documentation, testing discipline, and stakeholder communication.

Nice To Haves

Experience building TypeScript/Node.js services, scripts, or Azure Functions to support WMS integrations, validations, event hooks, or lightweight portals.
Previous experience with Datex WMS
Integration with ERP (SAP/Oracle/MS Dynamics), TMS, carriers (labeling/compliance, small parcel).
Exposure to automation (conveyors, AMRs, print-&-apply, dimensioners, pick/put-to-light).
Knowledge of temperature monitoring, excursion workflows, and controlled substances handling.
Familiarity with GxP validation (URS/FRS, IQ/OQ/PQ), change control/CAPA.
Scripting/development background (.NET/C#, TypeScript/Node.js, PowerShell).
Data visualization (Power BI/Tableau) for operational dashboards.
Azure DevOps pipelines for WMS-adjacent code (optional).

Responsibilities

Workflow Design & Configuration (Datex WMS)
Design, build, test, and deploy Datex WMS workflows (receiving, putaway, replenishment, picking, packing, shipping, cycle counting, returns/Reverse Logistics, VAS/kitting).
Configure FEFO/expiry, lot/batch, serial/UDI, status management (quarantine/QA hold/release), and temperature-controlled processes.
Implement 3PL billing triggers (storage, inbound/outbound handling, accessorials, VAS).
Create and maintain RF and desktop workflows; optimize task interleaving, wave planning, and slotting rules.
Regulatory & Quality
Ensure workflows support cGMP/GDP, DSCSA traceability, 21 CFR Part 11 (audit trails, e-signatures), recall readiness, and CAPA/change-control.
Collaborate with Quality on validation deliverables (e.g., URS/FRS, IQ/OQ/PQ, test scripts).
Integrations & Data
Build and support integrations (e.g., ERP, TMS, carrier systems, automation such as conveyors/print-&-apply/put-to-light, temperature monitoring).
Develop SQL queries, views, and operational reports/dashboards; ensure data quality and master data governance.
Develop small TypeScript/Node.js utilities or serverless functions (e.g., Azure Functions) to transform payloads, validate ASN content (lots/expiries/serials), or bridge APIs where native configuration is insufficient.
Production Support & Continuous Improvement
Triage and resolve production issues (prioritization, RCA, rollback plans).
Drive throughput improvements (picking efficiency, dock-to-stock, order cycle time, accuracy).
Train super users and operations teams; develop SOPs/work instructions.
Project Delivery
Translate business requirements into technical designs and configuration.
Estimate effort; manage configuration in lower environments; lead UAT; coordinate cutovers.
Operate within change management and validation frameworks.
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
All other duties as assigned.