Workday Administrator III

University of Central Florida • Orlando, FL

1d • $89,076 - $111,345

About The Position

The UCF IT Department within Facilities and Business Operations is seeking to hire a Workday Administrator III. This role is responsible for managing, configuring, and optimizing the university’s cloud‑based Workday ERP system to ensure strong performance, reliability, and alignment with organizational needs. The Workday Administrator III plays a pivotal role not only in system maintenance and troubleshooting, but also in developing, enhancing, and refining business processes within Workday to support operational efficiency. This position serves as a strategic problem‑solver, leveraging deep functional expertise and advanced Workday knowledge to propose, design, and implement system and business process solutions that address complex organizational challenges.

Requirements

• Bachelor’s degree and 4 years of relevant experience; or High School Diploma (or equivalent) and 8 years of relevant work experience in lieu of degree or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).
• Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future.

Nice To Haves

• Experience supporting Workday functionality, including the development of custom reports.
• Extensive hands on experience configuring and administrating multiple Workday modules (e.g., Finance, Security and Procurement).
• Experience supporting ledger, accounting, and finance related processes within a Workday environment.
• Strong knowledge of ERP concepts, data structures, integrations, and business process design.
• Experience collaborating with business stakeholders to identify system enhancement opportunities and propose technical solutions.
• Strong analytical and problem-solving skills with the ability to translate business needs into system configurations.
• Bachelor’s degree in Information Technology, Business Administration, Human Resources, Finance, or a related field.
• Workday certifications in applicable functional areas.
• Experience in a higher education IT environment or similarly complex organizational setting.
• Demonstrated ability to perform data mapping, conversion, and migration activities.
• Ability to act as a technical project manager for small to medium sized projects.
• Experience creating technical documentation, functional specifications, and end user training materials.
• Excellent communication skills and the ability to mentor colleagues and student apprentices.
• Experience working within structured IT service processes such as change management, incident management, and request management.

Responsibilities

• Manage and facilitate the day to day operations of the Workday ERP system.
• Configure the Workday ERP system according to functional and technical requirements.
• Lead data mapping and data conversion activities.
• Configure and test business processes and workflows within the Workday ERP system.
• Monitor system performance, diagnose and troubleshoot issues, and conduct regular system audits to ensure data integrity.
• Address system and data integrity issues in partnership with other IT teams and business stakeholders.
• Coordinate system upgrades and maintenance activities for assigned functional areas.
• Manage projects aimed at solving business problems and improving system efficiency and functionality.
• Collaborate with business stakeholders to identify opportunities for system enhancements, support governance processes, prioritize work, propose solutions, and facilitate decision making.
• Document tasks, decisions, requirements, and progress in the work management system.
• Develop complex functional, technical, design, and business process specification documentation for Workday implementations.
• Provide end user support, training, and documentation.
• Mentor and guide student apprentices.
• Mentor colleagues with less experience in Workday or functional processes.
• Perform other duties as assigned.

Benefits

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level