Workers Compensation Administrator

See's Candies • South San Francisco, CA

10d • $75,000 - $85,000

About The Position

POSITION OBJECTIVE: Reporting to the Workers Compensation Manager, the Workers Compensation Administrator will guide and assist the Human Resources Managers in the implementation of See's Workers Compensation procedures in accordance with all State Workers Compensation laws and regulations. The pay range for this position at commencement of employment is expected to be between $75,000 - $85,000K per year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Requirements

• High school diploma or GED required. Bachelor’s degree preferred.
• 5–8 years of claims adjusting experience in multiple jurisdictions, with emphasis on California.
• Strong verbal and written communication skills; ability to interpret injury, medical, and legal reports.
• Knowledge of multi-jurisdictional workers’ compensation processes and procedures, especially California.
• Ability to evaluate and analyze claims, exercise judgment, and resolve files in collaboration with TPA adjusters.
• Compliance knowledge of state, legal, statutory, and regulatory claims handling requirements.
• Proficiency with Microsoft Office (advanced), Workday, Monday.com, and e-Carma.
• Bilingual English/Spanish preferred

Nice To Haves

• WCCP or SIP preferred

Responsibilities

• Completes all State and company-required reports and paperwork pertaining to Workers Compensation claims, including: Ensuring all reports (First Alert, Supervisor’s Report of Injury, and Incident Investigation Report) are completed to file the claim and submit to the carrier in a timely basis. Mailing and/or providing employees with required claim forms and reports. Assisting in accident investigations, when needed
• Communicates with insurance carrier and medical clinics regarding employee status updates and modified duties requirements. Keeps Human Resources Managers and Department Managers informed.
• Completes 24- hour Questionnaire sent from carrier for claims with loss of work time or medical treatment is beyond 3 months.
• Completes Weekly Safety Log.
• Maintains the filing for all records received pertaining to Workers Compensation files and reports.
• Updates all necessary internal company dashboards.
• Prepares all records and reports for the Workers Compensation insurance carriers' File Review Meetings.
• Maintains all OSHA required logs, reports, and annual postings.
• Completes all required surveys when received from the Bureau of Labor & Statistics.
• Review and respond to associate injury reports. Stays current on requests via workers compensation inbox per service level agreements.
• Set up workers’ compensation claims and provide correspondence to associates per jurisdiction Review medical reports and update work status; follow up with stores to confirm status.
• Respond to associate inquiries regarding open workers’ compensation issues and assist with resolution Respond to inquiries from managers, district managers, risk management, and HR
• Assists in completing department responsibilities when needed, including employee verifications, seasonal recruiting for holiday staffing, and answering telephones.
• Completes other duties and special projects as assigned by management.

Benefits

• full range of generous medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees