Workers' Compensation Human Resources Assistant

State of Maine•Augusta, ME

1d•$20 - $28

About The Position

The Office of Employee Health & Wellness, Workers’ Compensation, is responsible for the overall management of the State’s self-insured workers’ compensation program. Through comprehensive partnerships and initiatives, the office works to prevent workplace injuries and promote employee safety. In addition, it ensures that injured State of Maine employees receive necessary services, including medical care and compensation. This position provides support to a fast-paced office. Responsibilities include receiving, retrieving, processing, tracking, and maintaining records on workers’ compensation claims. This is done primarily by entering collected data into an information system. The position involves regular contact with injured workers and other partners. Work is performed under limited supervision.

Requirements

Ability to prioritize and adapt to shifting priorities.
Knowledge of Microsoft Office desktop applications (e.g., Word, PowerPoint & Excel).
Knowledge of workers' compensation procedures and practices.
Strong organizational skills.
Keen attention to detail and accuracy.
Ability to document critical financial transactions accurately.
Ability to organize well, multitask, and handle a variety of competing priorities and deadlines.
Ability to gather information and analyze results from multiple data sources.
Ability to understand and apply policies and procedures.
Ability to verify, code, and reconcile data on standard documents.
Ability to work and plan independently.
Ability to establish and maintain effective working relationships (internal and external).
Ability to communicate clearly and effectively (verbal and written).
Combination of related post-secondary education, training, or experience demonstrating basic knowledge in workers’ compensation administration and human resource functions.

Nice To Haves

Preference will be given to applicants with experience in workers’ compensation.

Responsibilities

Processing First Reports of Injuries, including interviewing injured employees.
Preparing other workers’ compensation Board forms.
Representing OWC by supporting claims for assigned departments.
Providing administrative support.
Participating in meetings and projects as assigned.
Receiving, processing, tracking, and maintaining records on workers’ compensation claims.
Reviewing bills, authorizing payments, and entering bill information into the workers’ compensation database system.
Issuing timely payments and approving reimbursement requests.
Resolving billing issues/questions.
Processing pharmacy requests.
Conducting research utilizing various computer databases, manuals, and case files to respond to questions, resolve problems, or provide needed information.

Benefits

Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
Retirement Plan – The State of Maine contributes 18.91% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.