Workfront Operations Manager

U.S. Bank•Minneapolis, MN

5d•Hybrid

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Serve as the primary administrator for Adobe Workfront, including user setup, access levels, permissions, and license management. Configure and maintain project templates, workflows, custom forms, request queues, portfolios, programs, and groups. Perform regular system audits to ensure data integrity, compliance, and alignment with organizational standards. Assist with designing and standardizing workflows that reflect business processes. Enforce governance standards for project setup, naming conventions, reporting, and intake processes. Drive continuous improvement by evaluating user feedback and adjusting configurations to improve adoption and efficiency Own and administer the Workfront request queue ensuring that all requests are triaged and prioritized according to urgency, capacity and business line goals Build project timelines, task dependencies and milestones Continuously look for opportunities to automate and improve efficiency Build automations using Fusion Document and maintain standard operating procedures The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

Requirements

Master's degree, or equivalent work experience
10 or more years of experience in project management activities

Nice To Haves

Familiarity with the end-to-end marketing experience (strategy, copy, design, compliance, technical)
Minimum of 3 years experience working in Workfront including Fusion
Excellent verbal and written communication and interpersonal skills.
Experience in a highly regulated industry a plus
High level of attention to detail
Experience working with multiple stakeholders in a fast-paced, deadline driven environment

Responsibilities

Serve as the primary administrator for Adobe Workfront, including user setup, access levels, permissions, and license management.
Configure and maintain project templates, workflows, custom forms, request queues, portfolios, programs, and groups.
Perform regular system audits to ensure data integrity, compliance, and alignment with organizational standards.
Assist with designing and standardizing workflows that reflect business processes.
Enforce governance standards for project setup, naming conventions, reporting, and intake processes.
Drive continuous improvement by evaluating user feedback and adjusting configurations to improve adoption and efficiency
Own and administer the Workfront request queue ensuring that all requests are triaged and prioritized according to urgency, capacity and business line goals
Build project timelines, task dependencies and milestones
Continuously look for opportunities to automate and improve efficiency
Build automations using Fusion Document and maintain standard operating procedures

Benefits

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

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