Workplace experience manager, New York

WRITER•New York, NY

1d•Onsite

About The Position

WRITER is growing rapidly in our New York office, one of our three major global hubs. The Workplace experience manager for our New York office will ensure that our NYC colleagues (100 and growing!) have an incredible daily experience that helps them do their best work. From the physical environment and layout to food & beverage (daily lunch, snacks) to internal and external events, you will have a wide and creative canvas to support, surprise, and delight our NYC WRITER colleagues. This role is office-based in New York City at 1 Pennsylvania Plaza, with 5 days in the office every week.

Requirements

Previous experience as an office manager, administrator, or similar role
Great customer service and hospitality mindset, friendly and approachable
Strong attention to details that impact employee experience
Proactive problem solver who anticipates and resolves issues
Excellent at prioritization, time management, and juggling of many tasks
Drawn to and already live by WRITER’s company values of Connect, Challenge, Own

Nice To Haves

Experience in fast-growing, fast-changing tech companies a strong plus

Responsibilities

Create an amazing daily experience for our NYC WRITER colleagues and their guests
Manage inventory to ensure the office is well equipped with snacks, beverages, supplies
Maintain NYC office budget and ensure financial stewardship and high ROI for our spend
Organize and support internal and external company events and meetings including our new hire onboarding program and our weekly global All Hands
Own space and capacity planning and continually enhance office layout and seating plan
Manage mail, shipping & receiving, and other office logistics
Work with property management and vendors for various services, repair, and other support
Create office policies and processes to drive efficiency and better employee experiences