Workspace Solutions Technician

General Dynamics Mission Systems, Inc • Scottsdale, AZ

2d • $25 - $26

About The Position

General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!

Requirements

• High School diploma is required or equivalent plus a minimum of 1 year of relevant experience.
• Due to the nature of work performed within our facilities, U.S. citizenship is required.
• Possess necessary computer skills to proficiently handle routine tasks
• Displays high performance attributes
• Developing ability to work on assignments that are semi-routine in nature but may work on other initiatives and projects
• Developing customer focus, communication and collaborative skills consistent with expectations for position

Responsibilities

• Performs a variety of duties in support of end-point computing devices, and peripherals
• Responds to and diagnoses problems and answers queries regarding computer hardware, software, printers, network and telecommunications systems
• Maintains and updates records and tracking databases
• Installs hardware and peripheral components, such as computers, network/telecom, monitors, keyboards, printers and disk drives
• Loads and verifies correct operation of software packages, such as operating system, word processing and spreadsheet programs
• Provides technical assistance to users
• Responsible for configuring desktop and laptop, and thin client computers
• May be responsible for the limited day-to-day support of Infrastructure services that include servers and storage
• May be responsible to monitor Infrastructure performance using monitoring tools
• Assists in the installation, implementation, and upgrades of internal systems
• May maintain a tracking system for usage evaluation
• Maintains an inventory of all equipment, hardware, software and supplies
• Troubleshoots, maintains, and monitors, external and internal hard drives, printers, plotters and scanners
• Provides training and technical assistance to users

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED