Youth Services Specialist
About The Position
As a Youth Services Specialist, you’ll be part of a joyful, knowledgeable team that provides spaces, programs, materials, and access to knowledge for children and those who love them. You’ll provide welcoming, developmentally-appropriate customer service in the Kids Room spaces, support young people in reading and learning, and contribute to the library’s services for kids from birth through grade 5 and their caregivers. What You’ll Do Provide friendly, responsive customer service to all library patrons Offer personalized reading recommendations to kids and families Answer basic informational questions and assist with library resources Create and support book lists, displays, reviews, and other advisory materials Help maintain safe and welcoming spaces and services for kids Help support independent learning activities and engagement with kids Collaborate with colleagues on programs, outreach, and special projects
Requirements
- Some college coursework, an associate degree, or equivalent experience
- Experience providing direct customer service to youth and families
- Excellent communication and social skills
- Cultural awareness and the ability to serve a diverse community
- Strong commitment to diversity, equity, inclusion, and accessibility
- Broad knowledge of children’s literature and information sources
- Comfort with technology
- A flexible, creative mindset and a genuine love of public service
Nice To Haves
- Bachelor's degree
- Experience working in a public library
Responsibilities
- Provide friendly, responsive customer service to all library patrons
- Offer personalized reading recommendations to kids and families
- Answer basic informational questions and assist with library resources
- Create and support book lists, displays, reviews, and other advisory materials
- Help maintain safe and welcoming spaces and services for kids
- Help support independent learning activities and engagement with kids
- Collaborate with colleagues on programs, outreach, and special projects
Benefits
- Sick Pay
- Employee Assistance Program
- Calm Subscription
- Counslr
- Transit Benefits
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree
